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"An absolutely stunning hotel. Staff so friendly and could not do enough to help. Can’t wait to return "

"Beautiful hotel and strategic location- very friendly staff - good breakfast selections. Room was spacious and beautiful with large Terrace overlooking the lake from both sides. Would have preferred to have a coffee machine in the room, but the bar was fast in providing coffee when needed. Highly recommend to friends and family."

"Very conveniently located at the bottom of funicular track ,lots of restaurants and stores around , walkable to the lake "

"Best hotel experience ever & we’ve stayed in a lot of amazing hotels. Staff was exceptionally caring, spa was included, food with tremendous and location was excellent. Lugano is the most beautiful place in the world."

" bartender was great"

"Excellent staff assistance and help. They speak good English and very friendly including staff at the bistro across the road which are very professional on their job. They really give you the best experience when staying there . "

"The hotel was cute, with good views from the restaurant. The staff was nice. It is up on the hill, so the town is not easily accessible. What is not listed, and should be, is how to get to the hotel. Uber, Lyft, public transportation was not an option for us. But, I called the hotel and they have a free shuttle. There was nothing on the listing as it would have been helpful to know. The shuttle is free and takes you to and from town."

"Great hotel SPA staff were very friendly, food and drink very expensive, "

"Great breakfast and views"