Bastide Saint-Louis Hotels, Carcassonne

"Staff were fantastic and friendly, always had time to answer questions or give tips about places to visit. Room was to a nice standard however the mattress was extremely worn on one side of the bed. Nice Continental breakfast every morning helped set the day up"

"Everything was 😃 👍 great, EXCEPT we were told the air-conditioning and fans were turned off for God knows why. Spent a hot humid night."

"Great location at very reasonable price. Friendly staff. "

"We were very pleased with having a balcony and a good view of the fortress. This was our second time at Les Chevaliers and one of the reasons we returned was because of the breakfast. The selections were so varied and delicious it was hard to stop eating. "

"Dinner staff were rude. Rooms were tired and worn. Rugs needed cleaning. Paid over $400 for this place and wasn’t worth it. Balcony overlooking the castle was nice. Location was very convenient. "

"If you are afraid of the dark, this is the place for you, because the curtains are too short to block the bright lights outside. Are you the curious type? You’ll be happy to know that, due to poor sound insulation, you can hear everything going on in the rooms around you, the hall, the lobby and the nearby roadway. Seriously, after an excellent experience at the Campanile Limoges this was a let down. We booked here specifically because they were supposed to have a restaurant but we received notice the night before that it was closed for two weeks. The breakfast buffet was very basic and was frequently out of the few items it had. The pool and the patio look nice, but we would not stay here again."

"Extremely impressed. I need my stuff to be clean so I will spot the tiniest things. The bed was extremely clean and rather comfortable. Shower did the job and not that far of a walk to the City / Castle area. You’ve also got Lidl 10 mins away if you need to buy basics like toothpaste, water or a couple snacks. Staff were wonderful both check-in and checkout. They both went above and beyond and were super welcoming. I’ll definitely be considering this exact hotel again if I pop down to Carcassonne again. Merci!"

"La chambre n'était pas trés propre. Le personnel était sympathique. La chambre horrible... La clim ne fonctionnait pas donc il faisait chaud. Isolation inéxistante donc combo bruit + chaleur. Salle d'eau désagréable aussi."

"The hotel is in the perfect location for a stay in Carcassonne. Rooms are spotlessly clean, bathroom is modern with great shower. We were able to see the castle from our bedroom window, a stunning view. We had breakfast in the hotel every day. There are lots of bars and restaurants on the road where the hotel is. Lovely relaxing garden at the back. 10/10 will definitely stay here again. "