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Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

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Luxury
5.0 star property
9.4

Exceptional

Exclusive elegance by the ocean

Breathtaking ocean views greet you at this stunning beachfront property in Cancun. Enjoy exclusive butler service, a rooftop pool with a bar, and delicious dining options.

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included

Room options

View all photos for Turquoize Ocean Front Master Double

A modern hotel room with a balcony, a sofa, a coffee table, and a view of the ocean.

Turquoize Ocean Front Master Double

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 64 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Turquoize Sky Ocean Front Master Double

A hotel room with a bed, a sofa, a chair, a small table, and a desk. There is a large window with a view of the ocean.

Turquoize Sky Ocean Front Master Double

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 64 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Turquoize Sky Ocean Front Master King

A modern hotel room with a balcony, a sofa, a coffee table, and a view of the ocean.

Turquoize Sky Ocean Front Master King

9.8 out of 10
Exceptional
(23 reviews)
  • Ocean view
  • 64 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Turquoize Sky Swim Up Ocean Front Master Double

A balcony with a view of the ocean, two chairs, a small table with a vase, and a bathtub.

Turquoize Sky Swim Up Ocean Front Master Double

  • Ocean view
  • 64 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Turquoize Sky Swim Up Ocean Front Master King

A hotel room with a large bed, a desk, a chair, a sofa, and a view of the ocean.

Turquoize Sky Swim Up Ocean Front Master King

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 64 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Turquoize Ocean Front Master King

A modern hotel room with a balcony, a sofa, a coffee table, and a view of the ocean.

Turquoize Ocean Front Master King

9.8 out of 10
Exceptional
(27 reviews)
  • Ocean view
  • 64 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Turquoize Ocean Front Master Double

A modern hotel room with a glass partition, a bed, a bedside table with a vase, and a headboard with geometric lighting.

Turquoize Ocean Front Master Double

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Turquoize Ocean Front Master King

A modern hotel room with a glass partition, a bed, a bedside table with a vase, and a headboard with geometric lighting.

Turquoize Ocean Front Master King

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Turquoize Sky Ocean Front Master Double

A modern hotel room with a balcony, a sofa, a coffee table, and a view of the ocean.

Turquoize Sky Ocean Front Master Double

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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Hyatt Ziva Cancun All Inclusive

Zona Hotelera
  • Pool
  • All-inclusive
  • Spa
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9.4 out of 10, Exceptional, 1,901 reviews
The price is NZ$1,032
includes taxes & fees
1 Sept - 2 Sept
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About the area

Located on the beach, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is in Zona Hotelera, a neighbourhood in Cancun. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. El Sol de Cancun and Cancun Cultural House are also worth visiting. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Blvd. Kukulcan, Manzana 51, Lote. 7, Hotel Zone, Cancun, QROO, 77500

What's nearby

  • A beach with clear turquoise water, rocky formations with green algae, and a city skyline in the background.
    Gaviota Azul Beach
    3 min walk - 0.3 km
  • A shopping mall with a Starbucks and a sign for Viva Cancún.
    Plaza Caracol Mall
    11 min walk - 0.9 km
  • A beach with turquoise waves, sandy shore, and tall buildings in the background.
    Forum Beach
    11 min walk - 0.9 km
  • A sunset over a beach with a pier extending into the water, buildings in the background, and a clear sky.
    Caracol Beach
    12 min walk - 1.0 km
  • Cancun Convention Center
    9 min walk - 0.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    28 min drive

Restaurants

  • Señor Frog's
    8 min walk
  • Starbucks
    9 min walk
  • Lounge 24
    12 min walk
  • Vips
    6 min walk
  • The Surfin Burrito
    13 min walk

About this property

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

  • Luxury all-inclusive property located in Zona Hotelera
  • Close to Hotel Zone Beaches and Gaviota Azul Beach, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive provides 2 poolside bars, a corner/local shop and a rooftop terrace. With a beachfront location, beach cabanas and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a body scrub, hydrotherapy or a body treatment at Zen Spa, the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. The gym offers fitness classes and yoga classes; other things to do include parasailing, beach volleyball and scuba diving. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
  • You'll also enjoy perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking and valet parking
    • An outdoor tennis court, beach towels and a 24-hour front desk
    • Tour/ticket information, ATM/banking services and newspapers in the reception
    • Guest reviews give top marks for the beach locale and helpful staff
  • Room features
  • All 160 rooms feature comforts, such as private outdoor hot tubs and 24-hour room service, in addition to perks, such as furnished balconies and laptop-compatible safes.
  • Other amenities include:
    • Bathrooms with rainfall showers and designer toiletries
    • 48-inch flat-screen TVs with digital channels
    • Wardrobes/cupboards, balconies and LED light bulbs

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

  • All non-motorised water sports are included.

Lessons/classes/games

    • Aerobics
    • Cooking
    • Pilates

Entertainment

    • On-site entertainment and activities
    • On-site live performances

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 poolside bars
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bastille - Adults only
  • Lorenzo's
  • Punta Vista
  • The Moongate
  • Tradewinds

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • Lift

More

  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 005-007-000915/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 17 years old are not allowed in the spa

Frequently asked questions

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have a pool?

Yes, this property has an outdoor pool.

Is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, the property is all-inclusive. Activities include aerobics classes, cooking classes, pilates classes and more.

Where is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is just steps away from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach. Cancun Convention Center and Forum Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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