Save

Cancun Bay All Inclusive Hotel

3.5 star property
Beach spa retreat, walking distance from Turtle Beach
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Cancun Bay All Inclusive Hotel

Photo gallery for Cancun Bay All Inclusive Hotel

Hallway
Yoga
Exterior
Standard Room | View from room
4 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Cancun Bay All Inclusive Hotel

7.8

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Spa
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included

Check out the area

Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationTurtle Beach3 min walk
  • Popular LocationLangosta Beach20 min walk
  • Popular LocationTortuga Beach8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Superior Room, Ocean View

cleanliness

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Ocean view
  • Sleeps 4

Family Suite (3 Bedrooms with dining room)

cleanliness

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
  • 95 sq m
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Junior Suite, 2 Bedrooms

cleanliness

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
2 bedrooms
  • 65 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Standard Room

cleanliness

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • 25 sq m
  • Sleeps 4

Similar properties

About the area

Cancun

Located on the beach, Cancun Bay All Inclusive Hotel is in Zona Hotelera, a neighbourhood in Cancun. Puerto Cancun Marina Town Center and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Turtle Beach. Travelling with kids? Consider Ventura Park Cancun, or check out an event or a game at Beto Avila Baseball Stadium. Discover the area's water adventures with jet skiing, kayaking and snorkelling nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • Turtle Beach - 3 min walk
  • Las Perlas Beach - 9 min walk
  • Langosta Beach - 20 min walk
  • Puerto Cancun Marina Town Center - 2 min drive
  • Tortuga Beach - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • Restaurant Gaviota - 11 min walk
  • Cancun Mexico - 1 min walk
  • Sirenas Raw Bar - 11 min walk
  • Los Chachalacos - 10 min walk
  • Las Hijas de la Tostada - 4 min walk

About this property

Cancun Bay All Inclusive Hotel

All-inclusive family-friendly hotel near Tortuga Beach
Near Turtle Beach and Langosta Beach, Cancun Bay All Inclusive Hotel provides a free breakfast buffet, an airport shuttle and a swim-up bar. This hotel is a great place to bask in the sun with a white sand beach, a beach bar and beach massages. Indulge in a Thai massage, a body treatment and aromatherapy at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature international cuisine and a poolside location. Yoga classes are offered at the gym; other things to do include volleyball. Free WiFi in public areas is available to all guests, along with a poolside bar and a corner/local shop.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sunloungers and a swim-up bar
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a gift shop and ATM/banking services
  • Luggage storage, beach umbrellas and concierge services
  • Guest reviews give good marks for the family-friendly amenities, bar and breakfast
Room features
All 132 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to perks such as sound-insulated walls and minibars. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and coffee/tea makers
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Balconies or patios, daily housekeeping and phones

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included
Room service during certain hours (limited menu)
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Faisan
  • Jacuzzi Bar
  • Pina Colada
  • Sushi Bar
  • Trattoria

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Shopping
  • Spa tub
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (1,970 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Beaux Arts architecture
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the hot tub

Property is also known as

Cancun Bay Resort All Inclusive
Qbay Cancun Hotel And Suites
Qbay Cancun Hotel Cancun
Cancun Bay All Inclusive
Cancun Bay Resort

Frequently asked questions

Does Cancun Bay All Inclusive Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Cancun Bay All Inclusive Hotel?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Cancun Bay All Inclusive Hotel on 27 Apr 2024 start from NZ$444.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cancun Bay All Inclusive Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cancun Bay All Inclusive Hotel?

Self-parking is free at this property.

What time is check-in at Cancun Bay All Inclusive Hotel?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Cancun Bay All Inclusive Hotel?

Checkout is at noon. Late checkout is available for USD 10 (subject to availability).

Does Cancun Bay All Inclusive Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Cancun Bay All Inclusive Hotel?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include volleyball, aerobics classes, water fitness classes and more.

Where is Cancun Bay All Inclusive Hotel located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Turtle Beach and Langosta Beach. Tortuga Beach is 1.9 mi (3.1 km) away.

Cancun Bay All Inclusive Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 431 out of 1003 reviews" "
Rating 8 - Good. 260 out of 1003 reviews" "
Rating 6 - Okay. 153 out of 1003 reviews" "
Rating 4 - Poor. 74 out of 1003 reviews" "
Rating 2 - Terrible. 85 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mauricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was just suitable for my friends and I for spring break. We booked the 2 bedroom suite and was able to enjoy each-others company while still having our own space. The breakfast was amazing! Lunch buffet was questionable but some things edible. I do wish they gave better liquor options. I highly recommend this resort.
Stayed 3 nights in Mar 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at the property. Our 3rd trip to Cancun and 1st time with our kids. The property was very kid friendly & the kids enjoyed it. Not a very big resort but it was perfect for our family. The food options at the buffet were not the best but the Sushi was delicious (make reservations) All the staff members made it very enjoyable.
Stayed 3 nights in Mar 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that its a smaller resort and so easy to get around the hotel zone
Stayed 14 nights in Mar 2024

10/10 Excellent

Soni

Liked: Cleanliness, staff & service, property conditions & facilities
Good and beautiful property
Stayed 5 nights in Mar 2024

8/10 Good

Ana

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

John C

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and served the purpose for our trip. It is small but had everything you needed. the beach is very small but very clean.
Stayed 7 nights in Mar 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over-all it was a great place to stay. I've only been to one other resort in cancun, so I don't have the best base line. Food was good, but options were limited and lunch service was usually slow. Bar service was excellent, they had plenty of mock-tails for the kids to choose from and brought drinks out to us by the pool. They also had a limited poolside food menu that was nice for the kids. The staff is very friendly, bus stop is close by and the beach is beautiful. Just dont get sunburned on the first day like we did.
Stayed 6 nights in Mar 2024

10/10 Excellent

Ashish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 5 nights at the resort. Great place to relax and enjoy with all inclusive package. Great and very hard working Staff! Few things which can be added or little better- beach area maintanence, more activities inside and more food options. However, price was very reasonable as compared to other resorts. I understand extra stuff mentioned comes at additional cost.
Stayed 5 nights in Mar 2024

10/10 Excellent

Enrique m

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 5 nights in Mar 2024

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is super clean, the main pool and lobby are very nice but the rooms are in really bad shape. Mouldy, old, and needs to be fully renovated. Staff: you get the staff that’s really committed and you get the ones that don’t care. The beach isn’t a beach, it’s a marina…. FYI I wouldn’t come back, but it wasn’t horrible. Oh and if u have young kids, don’t come here. Lots and lots of young teens and adults that just want to drink and stay up making noise.
Stayed 6 nights in Mar 2024