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Casa Mallorca

3.0 star property
Mediterranean hotel in Cancun with a restaurant

Photo gallery for Casa Mallorca

Interior
Living area
Habitacion Jr Suite, 1 Cama Queen Size
Reception
Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Habitacion Jr Suite, 1 Cama Queen Size

Habitacion Jr Suite, 1 Cama Queen Size

Habitacion Jr Suite, 1 Cama Queen Size

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Separate bedroom
Ceiling fan
Private bathroom
Free bottled water
Desk
Iron/ironing board
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Standard, 1 Cama Queen Size

Habitacion Standard, 1 Cama Queen Size

Habitacion Standard, 1 Cama Queen Size

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Separate bedroom
Ceiling fan
Private bathroom
Free bottled water
Desk
Iron/ironing board
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Deluxe, 1 Cama Queen Size

Habitacion Deluxe, 1 Cama Queen Size

Habitacion Deluxe, 1 Cama Queen Size

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Separate bedroom
Ceiling fan
Private bathroom
Free bottled water
Desk
Iron/ironing board
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Av Puertos #82-A, Lote 7 Mz 9 Sm 31, Mpio. Benito Juarez, Cancun, QROO, 77508

What's nearby

  • Plaza 28 - 16 min walk - 1.3 km
  • Plaza Las Americas - 3 min drive - 2.8 km
  • Cancun Mall - 4 min drive - 3.2 km
  • Ultramar Ferry Puerto Juárez - 8 min drive - 6.7 km
  • Playa Tortugas - 12 min drive - 8.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪La Borrega Kabah - ‬2 min walk
  • ‪Los Abuelos Campestre - ‬2 min walk
  • ‪Toks - ‬15 min walk
  • ‪Pollo Pirata - ‬4 min walk
  • ‪Nutrisa - ‬6 min walk

About this property

Casa Mallorca

Hotel near Cancun Mall
Located close to Ultramar Ferry Puerto Juárez, Casa Mallorca provides a terrace, a garden and dry cleaning/laundry services. In addition to a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), express check-out and smoke-free property
  • Free newspapers, concierge services and luggage storage
  • Tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Casa Mallorca offer comforts, such as air conditioning, in addition to amenities, such as free WiFi and free newspapers.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Ceiling fans, daily housekeeping and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 189 for adults and MXN 189 for children
  • A restaurant

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Built in 2000
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from June 19 2025 to February 5 2026 (dates subject to change):
  • One of the dining venues
  • Breakfast
  • Daily housekeeping

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 189 for adults and from MXN 189 for children
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Hotel Boutique Casa Mallorca Cancun
Hotel Boutique Casa Mallorca
Boutique Casa Mallorca Cancun
Boutique Casa Mallorca
Casa Mallorca Hotel
Casa Mallorca Cancun
Capital O Casa Mallorca
Casa Mallorca Hotel Cancun
Hotel Boutique Casa Mallorca

Frequently asked questions

Is Casa Mallorca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Mallorca?

There is free parking nearby.

What time is check-in at Casa Mallorca?

Check-in start time: 1:00 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Casa Mallorca?

Checkout is at noon.

Where is Casa Mallorca located?

Located in Downtown Cancun, this hotel is 2.2 mi (3.5 km) from Cancun Mall, and within 6 mi (10 km) of Ultramar Ferry Puerto Juárez and Playa Tortugas. Tortuga Beach and La Isla Shopping Mall are also within 12 mi (20 km).

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Casa Mallorca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 107 reviews
Rating 8 - Good. 34 out of 107 reviews
Rating 6 - Okay. 7 out of 107 reviews
Rating 4 - Poor. 1 out of 107 reviews
Rating 2 - Terrible. 2 out of 107 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Family and staff were charming, warm, and helpful. Great food and coffee
Stayed 1 night in Jun 2025

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice stay, very clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Dec 2024

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people, the property is well maintained and super clean and safe
Stayed 1 night in Feb 2025

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the coffee at the restaurant here.
Stayed 1 night in Jul 2024

8/10 Good

Wallis

Liked: Cleanliness, property conditions & facilities
This hotel is a no frills hotel. It was clean and has a nice restaurant attached. recommend it as a nice budget hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

ameyalli

Liked: Staff & service, amenities, property conditions & facilities
Excellent customer service when we arrived. Room was clean and cozy.
Stayed 1 night in Dec 2024

8/10 Good

Caren M

Liked: Staff & service

Small, affordable stay in Cancun

Casa Mallorca is a small family run hotel off a main street, which made it easy to walk to other areas to find food, shopping, etc. The staff were helpful and the cafe that is attached to the hotel is great. Food was tasty and it had excellent coffee.
Stayed 2 nights in Oct 2024

10/10 Excellent

Balaji

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Budget place without the shrills. Miguel was very attentive and makes great coffee!
Stayed 2 nights in Dec 2024

8/10 Good

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this place. The bed was very comfortable and it was quiet given the proximity to everything. It was tricky to find and even our taxi driver had difficulty as there is no signage. We only had about three minutes of hot water which was unfortunate but the air conditioning works well. The cafe downstairs is excellent with incredible coffee.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Friendly and very helpful staff. We will definitely stay here again.
Stayed 1 night in Jan 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially enjoyed the Casa's cafe and the host's friendly service and English.
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family who own & run this property are the kindest of people, not to mention how they do what they can to make sure your experience with them is as relax & comforting as possible. I stay with them every time I pass by Cancun & it’s always such a pleasure to be there.
Stayed 1 night in Jul 2024

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay for a layover or short stay in Cancun. Very clean and comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Caj

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Very friendly and accommodating.
Stayed 1 night in Sep 2022

10/10 Excellent

Kiersten

Liked: Cleanliness, staff & service, property conditions & facilities
We came to Cancun for a last-minute long weekend. We did not want to party or be around a bunch of crazy tourist areas. This little place had great reviews and it definitely lived up to them!! The room was spotlessly, clean, and fresh. The towels and linens smelled so good. We got the standard room which just included a bedroom with a queen bed and a a little dining table and a bathroom. It was perfect for our needs. (Two adults). You enter and check in through the sliding wooden doors at the little restaurant in front. All the staff was extremely friendly and welcoming. We ate twice for breakfast at the little restaurant/café. The Chilaquiles were amazing!! Also they make extremely good cappuccino and lattes and pastries. We felt very safe there and I would stay there again. Every night we walked down the street to different restaurants, cafés, etc.. a short Uber to Las Palapas for some evening snacks! It was a really great stay!
Stayed 1 night in Mar 2025

8/10 Good

Yuen Yee

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely place to stay for one night stopover in Cancun. It had plenty of eateries very close and within easy access to buses and taxis. The check-in was slow and it was not clear where to go. We waited outside the gate and had tried to call the hotel but there was no answer. In the end we enquired at the cafe and was told to wait there until a staff can come check us in. The room was nice and simple and clean and served our needs.
Stayed 1 night in Oct 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Jorge and his daughter were extremely sweet and helpful! They really made us feel like friends even though we were just there for one night. The area is relatively quiet and next to a park, but there are lots of shops and restaurants nearby. Easy to come and go with a very secure gate and lovely plants and flowers. Would definitely recommend!
Stayed 1 night in Dec 2023

10/10 Excellent

Neri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to move around and it's in the middle of everything. The stuff is very friendly and kind. Willing to help.
Stayed 4 nights in Aug 2023

6/10 Okay

Karoly

Liked: Cleanliness, staff & service
No tv inthe room. No microvave.
Stayed 5 nights in Oct 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit in Oct 2022

The owners were very friendly. The room was cleaned each morning while we enjoyed a breakfast of a fruit plate and an entre for under 10 dollars. Hard to find, no name in front. The entryway looks like a long hall with lots of beautiful plants.
Stayed 5 nights in Oct 2022

8/10 Good

Lixuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean. the owner is very nice and helpful. There is no lobby or common sitting area. We arrived late at night, it would be helpful if there is a doorbell. The lady in the restaurant next door confirmed we’re at the right place. installing an exhaust fan in the bathroom with waterproof paint will reduce moisture accumulation. It was a good stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my 1st visit to Cancun, my goal was to experience more of downtown culture, before moving to the hotel zone for a few nights. Mission accomplished. My stay here was great! This is small family run hotel. I’m not sure, but maybe there are 10 rooms. My room/bathroom was super clean, wifi and a/c worked great, etc. Diana speaks perfect English and is super nice. She was around all day to help out. My only note is that you can hear general city noise. Not a big deal for me, but I just wanted to note. As some have posted in reviews, there are no signs for this place. If you arrive during the day when the restaurant is open, you can enter there. If you are arriving super early or late, you might want to just drop them a message to give a heads up. As for location…You can hail a taxi or city bus from the main street, about 100’ away. A large Soriana supermarket is very close, but I liked the Chedraul more, just a few minutes further. Mercado 28 is about a 1-mile walk. There are a bunch of restaurants in close proximity. They also operate a restaurant and café window store in the hotel. I only ate there once, but it was excellent. Thank Casa Mallorca for your hospitality!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite comfortable, very clean, and well appointed and the staff could not have been more friendly and helpful. The food and coffee in the attached cafe were delicious.
Stayed 1 night in May 2025

10/10 Excellent

Martín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado.
Stayed 1 night in Apr 2025