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Beach Palace Family Resort & Spa - All-Inclusive

4.0 star property
All-inclusive property with 5 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Beach Palace Family Resort & Spa - All-Inclusive

On the beach, white sand, sun-loungers, beach umbrellas
Beach Palace Resort All Inclusive offers upscale amenities and genuine hospitality. Enjoy morning yoga, spa massages, and international dishes at five restaurants. The white sand beach features sun loungers and volleyball courts, perfect for family vacations.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 7 of 7 rooms

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 99 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Honeymoon Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 59 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Superior Deluxe Lagoon View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Superior Family Deluxe - Kids & Teens Free

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 82 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Deluxe Lagoon View - Kids & Teens Free

8.8 out of 10
Excellent
(82 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Kids & Teens Free

8.2 out of 10
Very good
(17 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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Hilton Cancun, an All-Inclusive Resort

Cancun
  • On private beach
  • Pool
  • All-inclusive
  • Pet-friendly
8.6 out of 10, Excellent, 3,296 reviews
The price is NZ$743
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Forum Beach - 5 min drive - 2.9 km
  • Cancun Convention Center - 6 min drive - 3.2 km
  • Gaviota Azul Beach - 7 min drive - 3.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Sonora Grill - Cancún - ‬5 min walk

About this property

Beach Palace Family Resort & Spa - All-Inclusive

Upscale all-inclusive property near La Isla Shopping Mall
You can look forward to free full breakfast, 2 poolside bars and a rooftop terrace at Beach Palace Family Resort & Spa - All-Inclusive. With a beachfront location, sunloungers and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to a body scrub, a body treatment or a facial at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes and yoga classes are offered at the gym; Beach Palace Family Resort & Spa - All-Inclusive also has shopping on-site, a coffee shop/cafe and a playground. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and an arcade/games room.
Additional perks include:
  • 3 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and a front desk safe
  • A 24-hour front desk, multilingual staff and tour/ticket information
  • Guest reviews say great things the family-friendly amenities, dining options and beach locale
Room features
All 287 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and free stocked minibars. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, down duvets and free rollaway/extra beds
  • Jetted bath, free toiletries and hairdryers
  • Smart TVs with premium channels
  • Balconies or patios, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

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  • Spa
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8.2 out of 10, Very good, 2,910 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bocelli
  • Smokehouse
  • Tavola
  • Tequila
  • Wok / Agra

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (100 centimetre high)
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Renovations and closures

This property is closed from 15 August 2025 to 31 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (return)
  • Airport shuttle fee per child: USD 26 (return), (up to 17 years old)
  • Laundry fee: USD 315 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a passport at check-in for travelers who are not citizens of Mexico.
Property Registration Number 005-007-000902/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Frequently asked questions

Does Beach Palace Family Resort & Spa - All-Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Beach Palace Family Resort & Spa - All-Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beach Palace Family Resort & Spa - All-Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Beach Palace Family Resort & Spa - All-Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Beach Palace Family Resort & Spa - All-Inclusive?

Checkout is at noon.

Does Beach Palace Family Resort & Spa - All-Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Beach Palace Family Resort & Spa - All-Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include dance classes.

Where is Beach Palace Family Resort & Spa - All-Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Cancun Convention Center and Gaviota Azul Beach are also within 3 miles (5 km).

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Beach Palace Family Resort & Spa - All-Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 637 out of 1144 reviews
Rating 8 - Good. 270 out of 1144 reviews
Rating 6 - Okay. 125 out of 1144 reviews
Rating 4 - Poor. 67 out of 1144 reviews
Rating 2 - Terrible. 45 out of 1144 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ninnette

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was great!
Stayed 7 nights in Jul 2025

10/10 Excellent

Radames

Liked: Cleanliness, staff & service, amenities
Small for Cancun resorts, but very good hotel.
Stayed 7 nights in Jul 2025

10/10 Excellent

JuanCarlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good 100% recommend definitely we will be back.
Stayed 5 nights in Aug 2025

10/10 Excellent

Bin

Liked: Cleanliness, amenities, property conditions & facilities
Our recent visit was met by wonderful hospitality, great food and services.
Stayed 5 nights in Jun 2025

10/10 Excellent

Marine

Liked: Cleanliness, staff & service, property conditions & facilities
Food,nice staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Luis

Very nice place the people that work there are really nice.
Stayed 6 nights in Jul 2025

10/10 Excellent

Charlane

Liked: Cleanliness, amenities, property conditions & facilities
We had a great vacation
Stayed 5 nights in Jun 2025

10/10 Excellent

Michael Choe

Liked: Cleanliness, amenities, property conditions & facilities
Great food and attentive service
Awesome desserts
Tasty fancy drinks
Stayed 5 nights in Jun 2025

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
everyone was very nice. My family and I had a blast.
Stayed 7 nights in Jul 2025

8/10 Good

Brandol

Liked: Cleanliness, staff & service, amenities
Loved the place would go back again !
Stayed 5 nights in Mar 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 5 nights in Jul 2025

10/10 Excellent

Pooya Voosoogh

Liked: Cleanliness, amenities
It was very good
Stayed 7 nights in Jul 2025

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, the food and staff was great! We enjoyed our stay
Stayed 7 nights in Jan 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice hotel. Food and customer service is great! Recommend it 100%.
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
overall is good bud the building needs a lot of renovation. the service and the staff was amazing.
Stayed 5 nights in Jun 2025

10/10 Excellent

SALVADOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Apr 2025

10/10 Excellent

Diane J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect for a relaxing get away,
Stayed 6 nights in Feb 2025

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities
Very family friendly, their app is easy to use and kiddos loved the room service.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, amenities, property conditions & facilities
They made our Anniversary very special.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, service, and food! The drinks were amazing!!! Highly recommend!
Stayed 7 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To our surprise, we got access to the beach beds for booking through Expedia! Great surprise and an amazing perk!
Stayed 7 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, Entire experience was memorable. Will be going back forsure.
Stayed 5 nights in Apr 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great resort…Beach Palace customer service was outstanding! We enjoy every single day of our stay. The staff from public relations go about and beyond to make your stay enjoyable. The rooms are very spacious and comfortable and all the staff are kind and eager to help and please you. We truly had an amazing time and we will definitely come back. I highly recommend Beach Palace! Shout out to Carlos, Rafael, and the chef from Momo restaurant and all the wonderful personnel that made our stay memorable.
Stayed 4 nights in Jul 2025

8/10 Good

yasmith

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Apr 2025