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"Attentive staff. Super, spacious ,clean room with a great view and balcony Very light and airy dining room with well presented good and tasty food! "

"Stayed 3 nights to visit events in Harrogate. Super clean hotel in excellent condition, pet friendly with plenty of grassy areas to walk out dog on a leash. Being located on a service area there are numerous food outlets Greggs, Costa Coffee, Cornish Pastie Co, M&S Foods, etc). We had an accessible room as my wife had just had foot surgery, so she found the accessible shower room ideal, with plenty of grab bars. The bed was large and very comfortable for us. Tea / coffee facilities in the room. No fridge. TV with screen casting capability, so you can watch your preferred mobile / cellphone content on the large screen. Also the usual terrestrial channels are available on the TV plus apps like YouTube. We didn’t eat breakfast at the hotel as we’d made other arrangements, but the informal dining area looked good. Free parking on site for hotel guests and there are plenty of EV charging bays and disabled parking bays right by the hotel. For a hotel on a service area location we were really pleased at how quiet the room was - our room was in the back of the hotel overlooking countryside views and you’d never know you were in such a busy location. Staff were very helpful and friendly, as others have commented. We will plan to stay here again and recommend it very highly. Excellent value, accommodation and service. "

"Excellent service clean and comfortable good location in site parking would definitely stay again"

"Enjoyed a lovely overnight stay alongside my sister. The vast majority of the hotel has been renovated now, and it all appears to be to a really high standard. The room was modern, a good size and the bed was super comfortable. The shower was powerful and hot too! The breakfast was delicious, a nice buffet selection. The staff were all friendly and helpful. Highly recommend this hotel and would encourage anyone viewing any reviews pre-refurbishment to ignore them and look at the recent ones."

"The bar and restaurant were closed, plus no room service available "

"Very sweet and helpful woman at the front desk at check in. They noted our party would like to be adjacent and saved us connected rooms. Check in was quick and easy except their form requires 4 signatures per room which was a lot of signing after. A long trip. Our courtyard room was spotless, quiet and comfortable. It's small but very well appointed. "

"The bed was incredibly comfortable and the room was soundproof and very dark. "

"We loved it, and will be back"

"A great welcoming on arrival staff very polite. Reception very clean and well organised. Hotel its self is very beautiful the room was very good clean and tidy will definitely go there again . York it self is great. "