Harrogate City Centre Hotels, Harrogate

"This beautiful old building is such a lovely place to stay in York. The staff can’t do enough for you and the bedrooms are well equipped and very comfortable. The location for the Train station is perfect and It’s just a short walk into the city. Would highly recommend. "

"Great building and decor and ideal for the station. "

"Great location. Staff friendly and welcoming. Big roomy beds. Rooms clean and with all accessories as required."

"Best hotel we have stayed in in the UK. First class. Best staff ever."

"I stay in hotels around six times a month, and I can honestly say this was one of the poorest experiences I’ve had in a long time. In the restaurant, every steak dish on the menu was unavailable, and the only real alternative offered was a burger. When the food arrived, I asked for condiments — they never appeared. The place was quiet, yet no one made eye contact or checked in, despite me being seated right beside the bar. I eventually ordered dessert, waited 15 minutes, and had to chase it up. Seconds after I asked, it suddenly appeared, clearly forgotten about. To top it off, a service charge was added automatically, which felt completely undeserved. The room wasn’t much better. I was woken just after 6am by the shower in the next room — unbelievably loud, far beyond anything I’ve ever heard in a hotel. At checkout, I was told I had an £18 parking charge. When I questioned it, I was told it had “nothing to do with them” because it was a third‑party company, despite the hotel collecting the payment. Not exactly taking ownership of the guest experience. Overall, the hotel trades on its name, not its standards. Very poor"

"Lovely hotel and the staff were lovely. Our Room was nice, but sadly the bathroom was terrible. If you went for a shower the bath would fill with water because the plug was stuck closed and the door handle to the bathroom was falling off. "

"Staff were very nice and attentive. The hotel was clean, tidy and for the most part, well presented. When I searched for a hotel, I applied the filter for free parking. This is not the case with this hotel as I was charged extra for parking. I can only comment on the room I stayed in but it was quite dated. Windows wouldn't stay open and huge flakes of paint pealing off the radiators exposing old paint underneath. Breakfast: A great selection but the cooked items had sat under the heat lamps for far to long and were hard and chewy. The continental items were also a good selection and much more palatable. The hotel is perfectly located, being a short walk from anywhere you might like to go or see in Harrogate. I would stay again but I'd avoid the cooked breakfast. "

"The bedding was ripped. The room was dated and impractical. No proper coffee machine for the price I expected more "

"The hotel was centrally located which made it easy to walk to many attractions such as the Trinity Market and The Royal Armory Museum. The staff were friendly and ready to help. The breakfast buffet included many hot breakfast items, as well as pastries, yogurts, and cereals. The gym overlooks the courtyard and was well equipped. "