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"Nice room, clean and comfortable. Helpful staff. Huge breakfast buffet with many choices of hot and cold food. Convenient location: very close to the train station and the cathedral, but also very quiet. "

"Clean and very helpful staff. "

"A nice hotel with large rooms, modern and very clean. Parking was easy enough (multi story car park right after the hotel) and you can enter the hotel directly from the car park too. Staff were friendly and spoke good English. 2 changes would make this 5 stars: 1. Beds were not that comfy (the ones in Dover were better) 2. Breakfast was very basic (bacon, powdered scrambled egg, sausages, beans). Needed hash browns/rostis plus no pancakes or waffles which we had at other hotels. Overall a pleasant experience."

"Gorgeous room. Great view. Comfortable bed. Great location. Really enjoyed our stay despite a couple of downsides: We needed a bed for a teenager, despite impressions from our booking that it might be a proper bed, it was a cot that was rolled in. incredibly long time to get hot water in bathroom, very wasteful. With all the restaurants in the hotel, it would be nice if there were a place just to get coffee in the AM. "

"The room was clean, comfortable, and imaginatively arranged. And locaiton near the train station and the river was great. And the European-style buffet breakfast was fantastic."

"Clean room, great location!"

"Breakfast was good. Lots of variety. It was really busy but staffs did good job. "

"Internet was good. Breakfast was decent with a great variety. Definitely book for the 5th floor for a cathedral view - mainly blocked on 3rd floor."

"Clean room, nice decor. No kettle in the room (which is not uncommon in Germany I think), but late at night to first thing in the morning you can pick up a free coffee downstairs. The room with a view overlooking the railway did have some noise as they were carrying out engineering work overnight, but it didn't disturb us. A really nice hotel at a good price, in a excellent location."