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"Clean room. Temperature could only be adjusted upto 19 degrees. Room was very warm. Windows can only be tilted opened, so no chance of ventilation. No coffee machine in the room. "

"No pool or activities for the children that we found. Didn't have the opportunity to use the pigeon post bar, although it looked lovely. "

"Air conditioning was advertised but not working during our stay, as the system was still on winter mode. The room was too warm to sleep comfortably, and opening the window caused a lot of noise from the road. Unfortunately, this negatively affected our stay. "

"A nice hotel with large rooms, modern and very clean. Parking was easy enough (multi story car park right after the hotel) and you can enter the hotel directly from the car park too. Staff were friendly and spoke good English. 2 changes would make this 5 stars: 1. Beds were not that comfy (the ones in Dover were better) 2. Breakfast was very basic (bacon, powdered scrambled egg, sausages, beans). Needed hash browns/rostis plus no pancakes or waffles which we had at other hotels. Overall a pleasant experience."

"Gorgeous room. Great view. Comfortable bed. Great location. Really enjoyed our stay despite a couple of downsides: We needed a bed for a teenager, despite impressions from our booking that it might be a proper bed, it was a cot that was rolled in. incredibly long time to get hot water in bathroom, very wasteful. With all the restaurants in the hotel, it would be nice if there were a place just to get coffee in the AM. "

"The room was clean, comfortable, and imaginatively arranged. And locaiton near the train station and the river was great. And the European-style buffet breakfast was fantastic."

"Clean room, great location!"

"Breakfast was good. Lots of variety. It was really busy but staffs did good job. "

"Internet was good. Breakfast was decent with a great variety. Definitely book for the 5th floor for a cathedral view - mainly blocked on 3rd floor."