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Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.4 out of 5 Excellent
961 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationSchildergasse11 min walk
Popular LocationSt Gereon's Basilica15 min walk
Popular LocationCologne Cathedral11 min drive
AirportCologne (CGN-Cologne - Bonn)18 min drive

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  • Superior Room

    4.2/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsSuperior Room
  • Superior Room, 2 Single Beds

    4.4/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsSuperior Room, 2 Single Beds
  • Business Room

    4.8/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsBusiness Room
  • Superior Room (Plus) with cathedral view

    4.7/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsSuperior Room (Plus) with cathedral view
  • Superior Room, 2 Twin Beds (Plus) with cathedral view

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsSuperior Room, 2 Twin Beds (Plus) with cathedral view
  • Deluxe Room with cathedral view

    4.8/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 3
    More detailsDeluxe Room with cathedral view
  • Executive Room

    Room amenities

    • 60 sq m
    • Sleeps 3
    More detailsExecutive Room
  • Suite

    Room amenities

    • 90 sq m
    • Sleeps 3
    More detailsSuite

About this area

Cologne

In the city centre, Steigenberger Hotel Köln is in Cologne's Innenstadt neighbourhood, an area with great shopping. Notable landmarks in the area include Neumarkt and Cologne Cathedral, and travellers wishing to experience a bit of culture can try Chocolate Museum. Enjoy an event or a match at LANXESS Arena, and consider making time for Cologne Zoo—a top attraction that's not to be missed.
Visit our Cologne travel guide
View map
Popular Location

What's nearby

  • Schildergasse - 11 min walk
  • St Gereon's Basilica - 15 min walk
  • St Maria im Kapitol - 2 min drive
  • Cologne Cathedral - 11 min drive
  • MediaPark - 12 min drive

Getting around

  • Rudolfplatz U-Bahn - 3 min walk
  • Cologne Süd Station - 13 min walk
  • AirportCologne (CGN-Cologne - Bonn) - 18 min drive

Restaurants

  • Steakhaus Colina - 3 min walk
  • The Bird - 3 min walk
  • Die Rösterei - 3 min walk
  • Salon Schmitz - 3 min walk
  • Krua Thai - 3 min walk

About this property

Steigenberger Hotel Köln

Luxury Cologne hotel in Innenstadt, walk to Neumarkt
This smoke-free hotel features a restaurant, a 24-hour health club and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and dry cleaning are on-site. All 305 rooms provide conveniences such as sitting areas and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars and hydromassage showerheads.
Steigenberger Hotel Köln offers 305 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of guide to reopening holiday rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station
  • Parking nearby: EUR 22 per day

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: EUR 26 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour health club

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Catalan
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
1 per room (up to 13 lb/6 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 50.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 26 per person (approximately)
  • Nearby parking fee: EUR 22 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this property in advance to reserve an accessible room.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Steigenberger Köln Cologne
Hotel Rudolfplatz formerly Barcelo
Cologne Rudolfplatz formerly Barcelo Cologne
Rudolfplatz formerly Barcelo
Steigenberger Köln
Steigenberger Hotel Köln Hotel
Steigenberger Hotel Köln Cologne
Steigenberger Hotel Köln Hotel Cologne

Frequently asked questions

Can I cancel my reservation for free at Steigenberger Hotel Köln and receive a full refund?
Yes, Steigenberger Hotel Köln offers free cancellation on select room rates, because flexibility matters! Please refer to Steigenberger Hotel Köln cancellation policy on our site for more details about any exclusions or requirements.
Is Steigenberger Hotel Köln pet-friendly?
Yes, Steigenberger Hotel Köln allows pets (limit 1 per room) with a maximum weight of up to 6 kg per pet. There's a fee of EUR 25 per pet, per night.
What time is check-in at Steigenberger Hotel Köln?
Check-in is from 3:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Steigenberger Hotel Köln?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Steigenberger Hotel Köln located?
Located in Innenstadt, this luxury hotel is within 1 mi (2 km) of Neumarkt, Cologne Cathedral and City Hall. Alter Markt and Chocolate Museum are also within 2 mi (3 km). Rudolfplatz U-Bahn and Moltkestrasse U-Bahn are within a 5-minute walk.
4.4
Excellent
961 reviews
5 - Excellent
542
4 - Good
306
3 - Okay
79
2 - Poor
20
1 - Terrible
14

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a short stay in the hotel in August 2019 so when planning my extended 2020 trip to Koln I took advantage of a very good price for 14 nights. The staff, even at the moment, were all helpful and attentive. Around Rudolfplatz is a great area with Aachener Strasse a special treat with a wide selection of restaurants/bars/street food. The hotel is only a short walk to many fabulous shopping areas. The room are spacious with full amenities. Will be back (in probably August) 2021.
Stayed 14 nights in Aug 2020

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Avoid, avoid, avoid! This hotel is a joke, terrible and rude customer service, unwilling to help in any way. I contacted this hotel explaining I had problems with flights being cancelled and asked for flexibility around moving the dates (I did not ask for a refund) and they refused with a very rude email essentially calling me cheap. Thank goodness for Expedia who refunded the full package. Find a better hotel chain, you will see reviews of this hotel are littered with feedback on how rude and unhelpful they are.
Stayed 2 nights in Jul 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Stayed 1 night in Mar 2020

3/5 Okay

Happy face iconLiked: Room comfort
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Location is very good,rooms small and cleaning not so good.
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice hotel
Stayed 6 nights in Feb 2020