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"It is portrayed as being a nicer hotel than it is in person. Pictures are dolled up."

"Easy check in / out, bright, clean & airy, friendly staff, great breakfast "

"False advertising - The images on the website do not match the reality (see attached photos). This isn't a minor difference it is incomparable. What is being advertised here is not actually what you get. Cleanliness - the accommodation was unclean, in fact it was the most unclean accommodation I have ever been to. (see attached photos). There where bags of rubbish on the outside area, flies, dirty rags and rubbish left in the property. Safety - The front door to the accommodation block wasn't...

"Really nice grand hotel on the front with modern facilities a good bar and restaurant and public spaces and comfortable rooms"

"As motorway hotels go this one is one of the better ones, would stay again"

"Lovely stay friendly staff"

"Just fabulous "

"Staff were amazing, so friendly and great with our children. Breakfast was lovely, could not fault. Rooms were clean and bed very comfortable. Will definitely be staying again "

"Great place to stay stayed many times before will definitely stay again."

"Great staff"

"Great place to stay. Food always amazing"

"A pleasant stay. Staff friendly and approachable Was full of under 16s as there was a football tournament nearby."

"Very clean nice staff and great breakfast "

"Good place "

"Excellent and friendly staff, great pub atmosphere, awesome English breakfast."

"Room was cleaned daily, staff very pleasant and efficient, very nice breakfast"

"Great staff , Great place and relaxed atmosphere. will stay again ."

"Entrance , rooms, bar, and dining areas are all very well maintained and clean "

"Staff friendly, hotel is good, food is very good, would visit again. "

"Clean room, friendly staff, ample parking"