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"Clean property, amazingly friendly staff (especially Matilda). Loved the ambience, the quality of the food and wines. Only very minor quibble was we were in the eaves which did not give us a lot of headroom when getting into bed. Loved this place and would highly recommend it and would like to return in the future. Thanks for a lovely experience "

"Excellent staff well mannered and helpful. Very clean"

"We arrived at 9pm with a car full of expensive filming equipment, no spaces in the car park. I suggested parking where other cars were parking near the hotel on double yellows but the desk person said this was not allowed and they would be moved on, they weren’t nor were the two non disabled cars in the disabled bays. Parking is very badly managed and desk person totally unhelpful. Feel sorry for any disabled drivers as non of the spaces were being used by blue badge holders"

"A great Hotel to stay at old town - Food & Bar excellent rooms well presented"

"The staff are all very attentive and friendly. However the building is starting to show it's age (understandable in today's economic climate). And whilst we didn't mention it at the time, the mattress in our room was as lumpy as we've experienced."

"Parking easy breakfast was good but not included, staff fine room clean but shower was poor pressure, water dribbled out"

"Part of the divan (bed) was broken. So seemed like sleeping at an angle with head below your feet. Solved by turning bed around but didn’t solve the problem of it being broken! Breakfast was good and plentiful. Didn’t eat dinner in hotel so can’t comment. Excellent location right opposite cathedral but be aware the cathedral bells toll every 15 minutes between 7am & 11pm!"

"15 minutes drive from the Lincoln Showground, it's a light and airy hotel, friendly staff. The bathroom tiling was unfinished and the mastic areas were roughly done. Having said that the room was clean, bed, pillows and linens were very comfortable. The breakfast was okay, basic and a little dry (bacon, beans and egg) but we didn't come down to eat until 9.30am so maybe that was why. There was fresh fruit, yoghurt, a couple of cereals, bread and a couple of pastries. The restaurant area was kept exceptionally clean by the staff. I would definitely stay here again. "

"We only stayed for one night, and upon arrival we discovered that there are some substantial building works adjacent to the hotel. This means that the hotel car park is limited to even fewer spaces. Upon arrive at the hotel we had to wait around 10 minutes for someone to check us in. Our room was on the first floor facing the buidling works. Please note that there is no lift in the hotel that we found, so this may impact you if you have mobility problems. It was a warm day, and the room was a lot warmer and even with the window open there was no way to cool the room down, no A/C or fan in the room. The room was small and somewhat cramped and the furniture had seen better days and needed to be replaced in all honesty. The bathroom was modern and clean and did have some nice smellies in there, however we discovered that there was a major leak under the sink, and this meant water flooded into the drawer in the unit and then onto the floor, we think that had been this way for a while. Sleep was erratic as we had to leave the window open to keep us cooler, but the noise late at night from the people leaving the night club down the road was so bad. I know the hotel can't be to blame for this but it did impact our sleep and therefore our stay. We did use the hotel restaurant and the food was good, but service was slow and we wait around 35 minutes for our main course. Would we stay again - probably not. Well not unless it had a good makeover."