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Reviews of Catalonia Gran Vía Bilbao

4 out of 5
Catalonia Gran Vía Bilbao
Gran Vía de Don Diego López de Haro, 73, Bilbao

Reviews

9.6

Exceptional

Rating 10 - Excellent. 188 out of 240 reviews" "
Rating 8 - Good. 46 out of 240 reviews" "
Rating 6 - Okay. 5 out of 240 reviews" "
Rating 4 - Poor. 1 out of 240 reviews" "
Rating 2 - Terrible. 0 out of 240 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent.
Stayed 1 night in Apr 2024

10/10 Excellent

myung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in/out from the BIO airport by shuttle bus. Staff are very kind. Breakfast was quite good. Will definitely come back again. Highly recommend!
Stayed 2 nights in Apr 2024

10/10 Excellent

JOAQUIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay
Stayed 1 night in Apr 2024

8/10 Good

JUNGOK

Stayed 2 nights in Feb 2024

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Excellent service, clean room, great breakfast.
Stayed 4 nights in Apr 2024

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very beautiful hotel. Beautiful location. Beautiful city. The rooms are large. The shower is excellent. It’s a perfect hotel worth every amount spent.
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Travelled with family
A gem of a hotel in Bilbao
This is my fifth time staying at the Catalonia Gran Via and again I was delighted with the service we received. Check in was quick and efficient and the rooms were clean and very comfortable. Location is ideal for all amenities and also close to San Mames football stadium. Staff as always were extremely attentive and accommodating. I have no hesitation in recommending this hotel to anyone considering a visit to Bilbao.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, some smaller details missing
Really nice hotel in a great location. Staff were lovely throughout, and the breakfast seemed fair for €19, though we didn't try it. The room was very comfortable, the bathroom was amazing with twin shower heads. A bit of a shame that you have to pay to use the spa, so we ended up not going. A couple other things to mention are: no body lotion in the room, which is a pity when staying at a spa hotel whose soaps, shampoos, etc are of really amazing quality. Also, two pillows per guest is generous, but both were soft, so there was no firm option which affected my sleep quality a bit. In general, a good stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and great service!
Amazing hotel, now my first choice for stays in Bilbao!
Stayed 1 night in Nov 2023

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again in a heartbeat.
Great hotel, friendly staff, amazing location. Overall really positive experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Aderin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with the family, two adults, a 4yr old and 2yr old. It was really convenient for everything. Dinner was tricky because the kids are used to a different time for dinner etc but the hotel had delicious options for their meals. The staff were brilliant and helped me celebrate my birthday too. Excellent stay, will be booking with Catalonia group again.
Stayed 4 nights in Nov 2023

10/10 Excellent

vaslavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Catalonia hotel so far
Stayed 1 night in Nov 2023

10/10 Excellent

Anna

Stayed 1 night in Nov 2023

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room would not cool off. I slept with the door open the last night. The bed was hard and uncomfortable. The room was very clean and the staff was very friendly and helpful. The balcony was very tiny. The pool was more of a hot tub. There were 4 people.in it and it was full. The area was very centralized with lots of restaurants and shopping near by.
Stayed 3 nights in Sep 2023

10/10 Excellent

Christos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Convenient location. Housekeeping was a bit sloppy.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ivan, Clarksburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility with a friendly staff. The only thing I did not like is their breakfast price. We do not it much and their fixed price was too expensive for the amount of flees we would have consumed. We did not use their dining options. Excellent facility. I will use it again and recommended without any reservations
Stayed 2 nights in Sep 2023

10/10 Excellent

PER S

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. The staff were friendly and were able to check us in early. Breakfast buffet was good with lots of options. The hotel is located away from the museum and old town but is still walkable in about 20-25 mins. Thank you for a pleasant stay!
Stayed 2 nights in Sep 2023

10/10 Excellent

Judith Wells

Stayed 1 night in Aug 2023

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I’ve stayed in this hotel within a year!It’s a perfect base for exploring the beautiful city,and the surrounding areas.The breakfast is great,as is the bar.And the rooftop pool is a real bonus. Above all the staff are great - efficient,but unfailingly kind and helpful.
Stayed 4 nights in Sep 2023

10/10 Excellent

MONICA L

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was wonderful and hotel was very clean with nice rooms.
Stayed 2 nights in Sep 2023

10/10 Excellent

Elisa

Stayed 1 night in Sep 2023

10/10 Excellent

Simeon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in central location close to Guggenheim. Great basement car park and friendly helpful staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property would book it again.
Stayed 2 nights in Aug 2023

8/10 Good

Ellis

Stayed 2 nights in Aug 2023

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A nice modern hotel. Nothing remarkable about it. Slight frustration was that we were upgraded because of my Expedia points, but to a room with two single beds. For a married couple that was irritating and had we been staying for more than one night we would have complained. Equally, a request for water was refused as 'room service was shut' which I thought was pretty ridiculous too.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clwydwen
Great central location. Convenient for bus station and airport bus stops outside hotel. Easy walking distance of all major attractions and nice eating places and parks nearby.Friendly and helpful staff. Lovely breakfast. Would highly recommend this hotel.
Stayed 4 nights in Aug 2023

10/10 Excellent

Sinead

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
The hotel is fantastic and in a great location close to the tram and within walking distance of shops. Modern, all conveniences, clean room, and delicious breakfast buffet. The bedrooms are laid out very nicely. We had a family room with a double bed which was separate from the twin bunk beds. Note the roof deck pool is quite small.
Stayed 1 night in Aug 2023

10/10 Excellent

Joseph A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Bilbao
Stayed 2 nights in Aug 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Claus

Liked: Staff & service, property conditions & facilities, room comfort
Pretty good
Nice hotel - great breakfast. Good room and nice shower. Could have changed the sheet as it was needed. Also a bit strange that we should pay 15 euro to go to the spa.
Stayed 3 nights in Jul 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Everything
Very clean hotel with super friendly hotel staff! The hotel is centrally located and walking distance to everything - the Guggenheim, old town, symphony. The rooms are lovely and the decor suites my taste. The food was tasty, too!
Stayed 4 nights in Jul 2023

10/10 Excellent

Dana

Stayed 1 night in Jul 2023

10/10 Excellent

Mrs.

Stayed 3 nights in Jul 2023

10/10 Excellent

Sofia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It is in a good location near the restaurants and a park. We have 2 small kids so having a playground near by was a bonus. The pool was clean but no many areas to sit on the roof top.
Stayed 2 nights in Jun 2023

10/10 Excellent

Pamela

Stayed 1 night in Jul 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice hotel, room small but comfortable
Stayed 3 nights in Jun 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Maria and team helped solve a malfunctioning safe early on 6/21- while working reception alone. The team of three were very professional & determined to take care of their guests. Thank you.
Stayed 2 nights in Jun 2023

8/10 Good

Corrado

Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location
Stayed 1 night in Jun 2023

10/10 Excellent

Mary Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is four-star quality, staff is very friendly and helpful, food is delicious. Restaurant is very good and open hours that are good for those of us who aren't used to dining later in the evening!
Stayed 8 nights in Jun 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a really clean and wonderful place to stay. We loved the breakfast in the morning. The family room is awesome for a family traveling with kids.
Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a great location for the Guggenheim and for dining. It’s a bit longer walk to the old town section of town. If you have a car you will find the garage exceptionally clean and relatively easy to get in and out of. It’s also easy to get in and out of the city from the hotel. The staff are very professional, courteous, and most of the kitchen staff speak some English. The food was very good and my family especially appreciated the orange juice machine for breakfast. The hotel would benefit from using fresh desserts versus frozen. The laundry service was prompt and well done. The beds were comfortable. The shower was in top 5 I have ever experienced in a hotel. There is a little in the way of non-Spanish TV except CNN in English and some German programming.
Stayed 3 nights in Jun 2023

10/10 Excellent

Susanne

Stayed 1 night in Jun 2023

10/10 Excellent

pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional
Stayed 2 nights in May 2023

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Luba

Travelled with partner
Liked: Cleanliness, staff & service
Stuff is very friendly and professional. Because we arrived late we’ve been offered a complimentary vouchers for drinks at the bar and free parking. Location is great across the park.
Stayed 1 night in May 2023

10/10 Excellent

ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023