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"Bueno"

"Rooms could use a good deep clean, carpet Included. The carpet turned my white socks brown. They need carpet cleansr to come thru. No robes or slippers, or any thing extra for that matter, in the rooms. Bartenders and servers were great. Not sure I'd return. "

"Clean room Great breakfast"

"Breakfasts could be better and variated. Some hug and spoons was dirty and old. "

"Loved the ability to enjoy the pool, a great dinner, and the casino at the same time."

"Check-in for our room was delayed by about an hour. They did try to compensate us with casino vouchers, but since we do not gamble or drink, they were not very useful to us, especially because you still had to make a purchase to use them. They also offered a 20% restaurant discount, which was appreciated. The front desk told me they would send a message when the room was ready, but I never received a call or text. We came back about two hours later only to find out the room had actually been ready an hour earlier. That miscommunication was frustrating. As for the food, it was okay. We were told they did not have avocados, but then I saw a server bring avocados to another table, which was a little disappointing. That said, the property was very clean, and the room itself was amazing. Aside from the communication issues, our stay was overall amazing."

"As soon as we arrived you can feel like home, so close to the beach (they have from 10am umbrellas and chairs from the hotel on the beach) very happy!!"

"Staff was friendly and helpful and went above and beyond; although there were times when the pool bar or the cafe were busy and there was only one person working; it would make it easier for them if they had some support! It would also be nice if breakfast had some more options and was out a bit longer, people are on vacation and might want to sleep in a bit without worrying about getting downstairs before 9am. My biggest disappointment was the shuttle bus; I booked this hotel because the shuttle bus seemed so convenient, but it was super unreliable, and we were only able to use it for two rides on one day of our trip. It seemed like they would be running on a continuous loop, and you'd have to wait 15 minutes or so, maybe up to half an hour or so for a bus which is fine, but this wasn't really the case. One day, we wasted precious vacation time waiting for over forty five minutes for a bus before giving up and calling an Uber. In addition, there was a bit of a learning curve: if you made your own way to Old San Juan or the T Mobile District for example, but wanted to get the bus back, you couldn't tell where the bus was supposed to pick you up. It would also be helpful if it ran a little later. Many days we planned on taking the bus to our destination and then Ubering back because we wanted to stay later than 5pm....but as I mentioned earlier, we were often unable even to take the bus to our destination. Adding more buses and drivers to make this amenity usable is a must!"

"No microwave available!!!"