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"Breakfast was good Our room needed some renovations in the bathroom Needed to ask for soap and toilet paper "

"Rydges Mackay Suites 7/10 1. Desk/usable table (close to power points) ✔️ 2. Free Wifi ✔️ 3. Occasional Chair or couch ✔️ 4. Coffee Facilities (pod machine) ✖️ 5. Luggage Stand (for suitcase) ✔️ 6. Iron and Ironing Board ✔️ 7. Walk-in shower (not a shower in a tub or disabled bathroom) ✔️ 8. Mini bar ✖️ 9. Room Service (not Uber Eats) ✖️ 10. Good lighting ✖️ 11. Queen Bed (not 2 singles pushed together as a King) ✔️ 12. Soap (bar of soap) ✔️ 13. Full-length mirror ✔️ The apartment had washed dryer combo and cooking facilities."

"Off-street parking right outside the room, basic room but clean and comfortable, hot water took a long time to come through but then hot enough, good location near food outlets, light continental breakfast however cereals should be in sealed containers."

"I always enjoy staying at this property. The team is friendly, and the whole place has such a calm, relaxing feel. The rooms are well maintained, the mattress is incredibly comfortable, and the air conditioner works beautifully — such a relief after a long day. There’s also a laundry available (located in a separate area at the property), which is really handy, and the kitchen is well equipped with everything you need for cooking. The bathroom is clean and modern too. Overall, it’s a comfortable, welcoming place to stay and always a great experience."

"Hotel is old but rooms are clean and quiet with new split system aircons and the usual appliances. You will get a good night's sleep here if you don't want any noise disturbing you. Location very convenient being in the Mackay CBD. Staff allowed us to use the reception freezer to keep an ice pack cold for my daughter's medication. Thank you!"

"Yes"

"Solo emergency stay over as a family member needed surgery at the local hospital, booked the single cabin - had everything I needed - however I would suggest ear plugs as the highway is close, eye mask as the door is glass and a light shines through all night. Otherwise all good."

"Clean and comfortable and well situated if you need anything from sops "

"Room needed better cleaning bed was like sleeping on a rock "