Apartments in Mackay

"Nice well contained property"

"It was absolutely fantastic! Our dog felt well welcomed at the accommodation. It was great to have the little courtyard."

"Good clean simple room, no issues "

"very comfortable and perfectly situated room"

"The view from the room was spectacular very nice property and gardens "

"We had an amazing stay at the property at Dolphin heads, the views were incredible and we had possums visit in the evenings. Close to shops and the restaurant and bar on the property was amazing. Loved the pool and check in and check out was so easy. Great communication and we felt like we didn't want to leave. Thank you for having us. ☺️"

"Needed more cutlery and plates if you are going to use the dishwasher. Could have had another set of towels for a week stay. Some cleaning spray (ie Spray and Wipe) for the bathroom basin and kitchen benchtops and extra cloths would be good."

"Customer service was excellent."

"The accommodation is great and centrally located. The management of communication by the offsite Property management team has room for some improvement."

"Our booking was for Monday 1st May -Labour Day in Qld public holiday. The room given was located on level 1 with a view of the child care centre but fortunately it had not been cleaned so we were moved to level 6 which did have a view. False advertising if left in room on level 1. Toilet continuously running door to laundry broken. Managed by Airtrip who operate out of the UK. Deposit of $300 taken as payment not authorisation as with most operators in Aust. Had to pay International Processing...

"Great spot "

"Unit was ok the actual entire resort is run down which is sad as the location is really good Rosanne is very happy to assist and answered all questions. Restaurant very unreliable with opening hours"

"The listing made it sound like the two units had the option to be interconnecting, but they are not. They are side by side but you cannot access the other unit without leaving the main apartment main entrance. We also had the issue of being contacted at lunchtime on check in day to say that the second apartment was not available and had to use another apartment a couple units way, thankfully on the same level though. Luckily this didnt create too much on an issue."

"Communication very difficult with Airtrip rep. Mobile ph number which isn't answered and txts messages not responded to. A $500.00 hold on CC required and not told until checking in. To be released five days post departure is too long. Very limited pots, cutlery and crockery. Dishwasher not cleaning properly. Good washing machine. Only one dining chair when photo showed 4...not easy when two guests checked in for 5 days...Kitchen light broken on arrival and reported with no acknowledgement. "

"It was a small room without a balcony which I thought I had. The toilet ran & the room was abit dated. After paying fully for the 2 nights accommodation I had to pay an extra $200 to secure the room! reportedly a damage bond. "

"The unit was dirt from the moment we opened the door. There was hair on the floor and the carpet. The carpet is so badly stained and dirty it needs to be replaced. The lounge has a large hole in it. The TV didnt work properly it had double vision. The bathroom was not cleaned and also had someones hair on the floor. The bed had a plastic protector on it so it sounded and felt terrible and the bed was rock hard. The side tables were covered in dust. There was only one bin liner for a week the...

"If you like smelling mould coming from Your air conditioning- book here…. Hardly any lights working and toilet button not working. Would have like to have known when booking that this is through a third party as well which requires more booking details . "

"Amazing place to unwind and relax, the house was very clean and well organised. Even though it is in town its very private and quiet. The hosts were very communicative. We will definitely stay again. "

"The best place to stay in Mackay "

"Stunning apartment right next to restaurants and the shopping precinct "