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Casa Nostra Motel Mackay

4.0 star property
Motel with free parking, near Mackay Enertainment and Convention Centre

Choose dates to view prices

Photo gallery for Casa Nostra Motel Mackay

Reception
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Laundry room
Family Room, Non Smoking, Kitchenette
Standard Room, Non Smoking | Living area
Located near Mackay Entertainment and Convention Centre, Casa Nostra Motel Mackay offers modern comforts in a peaceful setting. Relax in the garden or by the outdoor pool with sun beds and umbrellas. Amenities include laundry, conference space, and free WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Laundry
  • Parking included
  • Housekeeping
  • Air conditioning
The current price is NZ$155
includes taxes & fees
23 Sept - 24 Sept

Room options

Check availability for these dates

Tonight

Sept 22 - Sept 23
Check availability for tonight Sept 22 - Sept 23

Tomorrow

Sept 23 - Sept 24
Check availability for tomorrow Sept 23 - Sept 24
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, Non Smoking, Kitchenette

Family Room, Non Smoking, Kitchenette

Family Room, Non Smoking, Kitchenette

Highlights

Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Renovated in 2019
Ceiling fan
Pillow-top bed
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Queen Room

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2019
Separate bedroom
Pillow-top bed
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Renovated in 2019
Pillow-top bed
Ceiling fan
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
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About the area

Map
30 Nebo Road, West Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 15 min walk - 1.3 km
  • Bluewater Lagoon - 18 min walk - 1.6 km
  • Caneland Central - 2 min drive - 1.5 km
  • Mackay Base Hospital - 3 min drive - 2.3 km
  • Harrup Park - 3 min drive - 2.2 km

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪Hungry Jack's - ‬3 min drive
  • ‪Jamaica Blue - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬1 min walk
  • ‪Austral Hotel - ‬18 min walk

About this property

Casa Nostra Motel Mackay

Upscale motel remodelled in 2019 and located near Mackay Base Hospital
Located close to Mackay Enertainment and Convention Centre and Caneland Central, Casa Nostra Motel Mackay provides a garden, laundry facilities and conference space. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Access to a nearby health club, express check-out and luggage storage
  • Smoke-free property, outdoor furniture and concierge services
Room features
All guest rooms at Casa Nostra Motel Mackay feature comforts, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • 55-cm Smart TVs with streaming services and premium channels
  • Wardrobes/cupboards, mini fridges and microwaves

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 30 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 1 floor
  • Renovated entire property - March 2019
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-cm smart TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laundry detergent

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 7:00 PM)
Guests will receive key retrieval information
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Casa Nostra Mackay
Casa Nostra Motel Mackay Motel
Casa Nostra Motel Mackay West Mackay
Casa Nostra Motel Mackay Motel West Mackay

Frequently asked questions

Does Casa Nostra Motel Mackay have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Casa Nostra Motel Mackay?

As of 22 Sept 2025, prices found for a 1-night stay for 2 adults at Casa Nostra Motel Mackay on 23 Sept 2025 start from NZ$154.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Nostra Motel Mackay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Nostra Motel Mackay?

Self-parking is free at this property.

What time is check-in at Casa Nostra Motel Mackay?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM.

What time is check-out at Casa Nostra Motel Mackay?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is Casa Nostra Motel Mackay located?

Located in West Mackay, this motel is within 1 mi (2 km) of Mackay Enertainment and Convention Centre, Caneland Central and Bluewater Lagoon. Mackay Regional Botanic Gardens and Mackay Base Hospital are also within 2 mi (3 km).

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Reviews

Casa Nostra Motel Mackay Reviews

8.4

Very good

8.8

Cleanliness

8.2

Amenities

9.0

Staff & service

8.0

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 63 out of 107 reviews
Rating 8 - Good. 18 out of 107 reviews
Rating 6 - Okay. 14 out of 107 reviews
Rating 4 - Poor. 5 out of 107 reviews
Rating 2 - Terrible. 7 out of 107 reviews

Reviews

6/10 Okay

Santa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Moul in a room (wall over the window an window it self) and dusty floors. Convenient location though and welcoming receptionist.
Stayed 1 night in Aug 2025

10/10 Excellent

Malle

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 4 nights in Apr 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean.
Stayed 1 night in May 2025

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities
I booked on line but when I arrived the office was empty. I had to wait 30 minutes to check in😕
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite peoperty
Stayed 1 night in May 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Unit 8 was renovated and clean and tidy.
Stayed 1 night in Jun 2025

6/10 Okay

Amanda

Check in was easy and the staff very friendly. The bathroom had a lot of the previous guests hair around which gave me the ick. The room could have done with a few extra blankets as there was no blanket or comforter on the bed, but the bed itself was comfortable. Great access to streaming services.
Stayed 1 night in Jun 2025

6/10 Okay

Terrance

Liked: Cleanliness
Disliked: Property conditions & facilities
Very ordinary motel would have liked option of food
Stayed 1 night in Jan 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and quiet accommodation.
Stayed 6 nights in Jun 2024

8/10 Good

michael

Liked: Amenities
Great location, easy access from main road
Stayed 2 nights in Aug 2023

6/10 Okay

Kerryn

Liked: Staff & service
Old and needs an upgrade. Rooms need more thorough cleaning. I stayed there 2 nights a day apart and the same dirt etc was still in the bathrooms indicating a thorough clean was not completed. Noisy. Every movement by guests in and out of rooms can be heard in your room. Staff very pleasant though
Stayed 1 night in Jun 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic nice and comfortable beds, staff went above and beyond. Room nice and tidy and clean, this is the second time I've stayed now and will definitely stay again
Stayed 1 night in Apr 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient motel. The room was well equiped for our family's short stay.
Stayed 2 nights in Dec 2022

6/10 Okay

Brian

Disliked: Cleanliness, amenities
Dirty fridge
Stayed 1 night in Jun 2025

4/10 Poor

Stephen

Disliked: Cleanliness
The room has been refurbished but not clean. Bun found in the microwave from previous guests. Under the bed was filthy. Maggots coming out of the large rubbish bin along side the building.
Stayed 1 night in May 2025

8/10 Good

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well set up for a one night stay
Stayed 1 night in Sep 2022

10/10 Excellent

Tekee

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, close to bus stop, shops, and highway. Nice staff very polite and welcoming.
Stayed 1 night in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean facility, quiet environment. Fantastic value venue.
Stayed 1 night in Jun 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful at reception. Great bed and facilities and very clean
Stayed 2 nights in Mar 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Check in was easy, room was wet from roof to floor, condensation or still wet from previous guests? Unsure.
Stayed 1 night in Mar 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Experience was really average ! Had extra pets coming into shower from cracks . Big fat long worms in shower everyday from cracks in shower. And water would go snap cold then piping hot unexpectedly during shower…. Probably will never stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable with new fittings. Lovely to be greeted with a welcoming smile and chat
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was made to feel very welcome.I used all the amenties that were available.
Stayed 4 nights in Mar 2021

6/10 Okay

Leanne

Liked: Cleanliness
Property ok staff on duty very ordinary
Stayed 1 night in Apr 2023