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Reviews of Apartaments Independencia

3 out of 5
Apartaments Independencia
Carrer De La Independencia, 287-297, Barcelona, Catalonia

Reviews

8.4

Very good

Rating 10 - Excellent. 65 out of 153 reviews" "
Rating 8 - Good. 62 out of 153 reviews" "
Rating 6 - Okay. 19 out of 153 reviews" "
Rating 4 - Poor. 4 out of 153 reviews" "
Rating 2 - Terrible. 3 out of 153 reviews" "

8.6/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with group
Liked: Cleanliness
Great location near metro station and Sagrada. Really felt like you were in a true neighborhood. Checkin after 7 pm was challenging. Expedia Conf does not match with the hotel’s online kiosk. No email confirmation from hotel with correct number.
Stayed 5 nights in May 2024

10/10 Excellent

rahman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the area and very clean apartment. Small issue there is no fan in the bathroom like many other places, otherwise we enjoyed our stay there and would go back there. Recommend it.
Stayed 5 nights in May 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed two nights. The apartment was large and quite adequate for four adults. The area had lots of walkable restaurants, bakeries and historical sites. We loved the balcony. We were a little concerned about the self checkin but everything worked out well. There was staff available when called and very helpful. We would recommend this hotel.
Stayed 2 nights in Apr 2024

8/10 Good

Karina

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Angel, Caguas

Travelled with family
Liked: Amenities, property conditions & facilities
In general terms it was clean, but the underneath of the beds had heavy dust, obviously it was not swept prior to our visit. At least every other day, service should enter and remove the trash and place paper toiltet in the bathroom.
Stayed 5 nights in Apr 2024

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was a really fantastic home base got our explorations of Barcelona! Great, spacious size for a couple, equipped kitchen, nice closet space and comfy bed and couch. Bathroom a great size as well, but only note is that there was only about 10 min of hot water for the shower at a time so a minor inconvenience when taking multiple showers. Overall a great value and fantastic location! Easy walk to multiple Metro lines, El Clot neighborhood and Sagrada familia. Would recommend!
Stayed 3 nights in Apr 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the place
Stayed 3 nights in Mar 2024

8/10 Good

Saira

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good service received from staff, efficient check in despite my flight arriving early hours in the morning, apartment was clean and tidy, I had no issues. Apartment situated within walking distance to some landmarks and close to the metro station which we used a lot to get around definitely more cheaper option than taking taxi’s everywhere! Free Wi-Fi
Stayed 3 nights in Jan 2024

10/10 Excellent

Paulina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really great, spacious apartment. You have everything you need there, also if you plan to cook a bit. Great location. Possibility to leave luggage before check-in/after check-out. Absolutely recommended!
Stayed 7 nights in Nov 2023

6/10 Okay

Paul

Disliked: Cleanliness

8/10 Good

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
2 bed apartment. Spacious living area and main bedroom great. The 2nd bedroom really small. The kitchen did not include toaster, containers for microwave or oven dishes even after requesting. Many grocery stores, transport and laundry nearby. Short walk to Sagrada Familiar.
Stayed 19 nights in Oct 2023

8/10 Good

Samantha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The times staff were available to assist with check in (or if you needed to pay cash) in the confirmation email, property listing, and signage on the door were all different. Lovely spacious and clean apartment. An alarm on the fridge went off every 4 hours, annoying in the middle of the night.
Stayed 3 nights in Sep 2023

8/10 Good

Maryam

Stayed 3 nights in Sep 2023

6/10 Okay

Venkat

Disliked: Amenities
Very limited toilet paper and soap . Soap to wash hands is same as bath . No conditioner . Very tiny bathroom TV did not work Check in is self and if you are not tech savvy - forget it . Help is. Central scheduling call center . Nothing personalized at all .
Stayed 3 nights in Aug 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The apartment it self was good. A good location to a metro, restaurants, and a short walk to some attractions. The down side is miss information. The apartments are advertised as having a laundry in the complex. There has not been a laundry for some time. It also states there will be a person in the lobby at certain times of the day. This is not the case. They can be contacted 24 hours a day thou by phone in the lobby. On a more minor point we experienced an issue with an alarm sounding on the fridge. After a phone call a person looked at the issue, but advised it was the weekend so no maintenance person available. There was no further follow up contact from them regarding this on a working day. A suggestion to improve future people’s stay is a toaster, a plug for the sink. Overall a nice apartment in a good location in a beautiful city. But needing a little bit of improvement in the service area.
Stayed 4 nights in Aug 2023

8/10 Good

Riccardo

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating, no fuss at all. Clean and tidy. I love the air conditioning❤️
Stayed 2 nights in Aug 2023

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was great! Few minutes walk to the metro station. Not a ton of stuff right around it but easy to get where you want to. Clean, great AirCon and great space. Comfy beds. Check in was a bit tricky as it is automated and the check in machine was in a different building than our apartment (a few doors down) but there are signs explaining. Just slow down and read them.
Stayed 3 nights in Jul 2023

10/10 Excellent

STEVEN, Bronx

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No complaints what so ever! Great place to stay, close to all, short walk to the train station if need be, good eats nearby as well. I would definitely recommend.
Stayed 3 nights in Jul 2023

8/10 Good

Ella

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was great, and check-in was easy. The apartment was spacious, clean, and had a fridge, freezer, microwave, stovetop, and oven. The shower was good. The only issue we had was that two out of the three nights we came home late, and our keycard randomly didn't work (after it had been working all day). The second time, the passcode to enter the building also didn't work. Both times, the button to call for aid worked and we were given replacement ones that worked (customer service spoke both spanish and english). However, I've heard reviews where they say that their call was never answered until the following morning. However that did not happen to me so I had a great stay and found them to be very helpful.
Stayed 3 nights in Jul 2023

6/10 Okay

Magdalena

Clean but kitchen was missing basics. Not bad location.
Stayed 3 nights in Jun 2023

8/10 Good

Margaret, HIGH POINT

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The area and accommodations were great! But check-in was late due to a delayed flight and it was very difficult getting in touch with staff. We then found out there was automated check-in, which was never offered previously. Once we worked that out, it was a great stay.
Stayed 6 nights in Jun 2023

10/10 Excellent

SAMEER

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was nice and big apartment for 4 of us. it was clean and renovated and elevator was working. Check in was easy. one time we got locked out for some reason but customer service was quick to provide another access card. We requested 11am check out which was also accommodated. Overall nice place. What we did not like- Utensils were not cleaned properly, some of dishes were sticky. Cleaning supply was not there.
Stayed 3 nights in Jun 2023

10/10 Excellent

ruby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really liked the apartment and all the space it offered. Good working kitchen so you can make your own meals with a fruit and veg shop nearly directly downstairs and a supermarket close by. Really quiet at night when the windows and closed. Wifi wasn’t great and be warned the hot water limit is tight for two people!
Stayed 4 nights in Jun 2023

8/10 Good

Richard

Liked: Cleanliness, room comfort
Nice place, needs a few things looked into.
Decent apartment that was clean and comfortable. Quiet part of rhe city, near Encants metro. Easy access to all the city's attractions. Kitchen was a little sparse; I would suggest adding a toaster, and a few cooking tools like flippers, ladles etc. One wooden spoon isn't quite enough. Also a sharper bread (or any other) knife and a bread board. Living room drapes are soiled and need laundering. Fridge alarm would go off at all hours, including ar night. Please investigate as it is annoying to be woken up. Thanks.
Stayed 5 nights in May 2023

8/10 Good

Xavier

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Our family of four stayed for a couple of nights we may have got a bad room there was this constant traffic noise in the night which ruined it for us. We come from Perth Australia and our suburbs are super dead in the night—- unfortunately maybe I did not ask of pay attention to what we were getting. So ended up with sleep deprived nights. The kids room was fine fortunately., Otherwise it’s city area with Acess to everything.
Stayed 2 nights in Apr 2023

6/10 Okay

grant

Travelled with family
Good location with grocery store next door and a 4-block walk to the subway. Kitchen poorly equipped with sparse drinking glasses, utensils and tea towels. Limited English programming on TV and what was available dated to the 1980s. Induction stove wasn't working but manager replaced it the first day. Manager was helpful in locating a police station when renter's wallet was stolen on the Metro.
Stayed 21 nights in Feb 2023

8/10 Good

Haylee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good, clean. The elevator did not work and it was difficult to locate.
Stayed 2 nights in Feb 2023

6/10 Okay

Marcela B

Stayed 3 nights in Dec 2022

8/10 Good

Rita

Liked: Cleanliness, room comfort
Ok, was a bed to lay our heads, wasn't there a lot, so felt it was expensive just to sleep there. Everything most people want to see in Barcelona is all quite spread out so doesn't really matter where you stay and public transport is good in Barcelona.
Stayed 4 nights in Sep 2022

10/10 Excellent

Dustin

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Giddel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good amenities and good customer service. Could improve on availability of toiletries as well as dish washer soap for the dish washer. Also, no shower gel was provided and the hot water would run out fast when 2 people used the shower.
Stayed 4 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Satisfecho
Apartamento más que suficiente para 2 personas, muy contento de haber elegido este apartamento para pasar unos cuantos dias para desconectar, la ubicacion es perfecta, muy sencillo y facil para moverse por barcelona ya que tienes el metro y el tren al lado y la sagrada familia a 5min caminando. Algun punto malo seria que algunos platos estaban un poco sucios y tuvimos que volver a lavarlos y que el agua caliente va genial pero cuando te estas duchando o haciendo una bañera a los 10min o asi ya no sale mas agua caliente. En definitiva, apartamento muy recomendable, no se necesita mas, contento con nuestra estancia.
Stayed 5 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Good Apart Hotel in Barcelona
Very central location, lots of restaurants and grocery stores nearby. Metro close too.
Stayed 7 nights in Jul 2021

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Checking in was thru a computer system in lobby. Spent about 20 minutes doing this and still needed a live person to assist. The lighting and heat were controlled by the card of key lock system which was a bit strange. NO toiletries as mentioned in description. There was a half full soap container and 3 rolls toilet paper for 3 people for 4 days. We ran out and called to get some more and said we would have to get our own. There was also a huge construction project going outside our room and has been going on for some time and will take another year or two to complete the project.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good position - walking distance to Sagrada and metro station Encants - and once you are at the metro, Barcelona is very easy to visit. Also a lot of supermarkets and places to eat around. Quaiet & safe area.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
It advertised 24-hr self check in, we got there at 11am and were told we couldnt check in until 1. Kind of messed up our plans. Our than that the apartment was nice. The dishes were still in the dishwasher and dirty microwave, but other than that it was nice
Stayed 1 night in Oct 2019

10/10 Excellent

Chien Yu

Liked: Staff & service, property conditions & facilities, room comfort
Could to do better cleaning on mattress cover
I just hope they can do a better cleaning on the linen. The sheets over the mattress cover are very clean, but they didn’t clean the mattress cover. It’s pretty dirty and disgusting to find “yellow stains” and hairs all over the mattress cover. The rest of the room is clean. Otherwise, It’s really a good place to stay. It’s 15 minutes walk from Sagrada Familia. 2 metro stations are close by. It’s close to supermarket (Lidl a two others). There’s a dish washer, refrigerator, microwave and a small oven. In general, I like my stay!
Stayed 3 nights in Sep 2018

10/10 Excellent

nilio, barcelona

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was very comfortable Mr. wasim receptionist
Receptionist Mr wasim was very helpful , hard to communicate on phone we already requested we will leave late at 5.pm we reach hotel after our city tour at 4.00pm and we can’t access to the place our keys was deactivated we have to pay extra to get in their communication is not clear and dint value their word
Stayed 1 night in Jul 2018

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GreAt place, great price
I am an American and was staying in downtown Barcelona for the first time. This was a perfect place for me. It was within a very walkable distance to many sites, including La Sagrada Familia and the Basilica de Santa Maria Del Mar. Everything was clean, quiet, and very comfortable.
Stayed 1 night in May 2018

6/10 Okay

Robert, UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Good location but unsatisfactory otherwise
Complex self check-in - you must get door and booking ref.codes in advance or face a lengthy wait on the pavement. Minimal furniture and tiny second bedroom. Only welcome pack is a bottle of water. Need to provide all your own food and beverages and even items such as tea towels and dish washer tablets. Otherwise apartment is spacious with adequate kitchen and main bedroom.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The apartments are very central, a great base to come back to after a day of seeing the beautiful sights of Barcelona.

6/10 Okay

Emil, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware of check-in problems
We have stayed here before and have always been happy. On this occasion however the check-in (which is automatic) turned into a nightmare. The machine could not realise that checking in after midnight should not be a problem - but, machine being machine did not understand it. Hence phone calls followed and finely, after waiting for have an hour, keys were delivered by taxi. Basically, if you plan to check in after midnight, do not select this accommodation.

8/10 Good

Emil, Liverpool, UK

Liked: Cleanliness, staff & service, room comfort
Good value for money, but not perfect
The accommodation is not suitable for a long stay (we stayed three weeks), since the equipment is somewhat rudimentary. For example, there is no washing machine, iron, etc. What there is in the kitchen leaves a lot to be desired - the only types of glasses we had were the wine and whiskey glasses, a single pan, etc. The internet is incredibly slow and hence, if you want to do work online, find another place. On the positive side, the flat is very quiet and the staff are nice. The problem we had with the air-conditioning was solved efficiently and quickly. The location is good for Sagrada Familia, there is plenty of public transport within five minutes and the beach is only 45 minutes away using your own feet - the walk takes you through pedestrian streets of Carrer de Roger and Rambla de Pable Nou, with plenty of restaurants, bars and shops.

6/10 Okay

James, Berkhamsted

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable, spacious and good value apartment
Checking in was very confusing. Found the right door, then buzzed to get in. Had not realised there was no Reception whatsoever - you have to enter your details into a computer screen in the hallway.

4/10 Poor

Karl, Leicester. UK.

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Could have been good if the basics were in place
First impression of the apartment was very good. Nice, big & reasonably well furnished. The kitchen had a good range of appliances, (including Dishwasher, Microwave & fridge/freezer). The bedroom & bathroom were both a good size & well fitted. I was a little less impressed when I realised there was no kettle and the pots, pans etc. were quite minimalist. I also had to unblock the wash hand basin before it was useable. After this things seemed OK. for a couple of days, until we did not get any room service at all. This meant that we had no clean towels, no replacement loo rolls, no bins emptied, and no room cleaning. There was no facility anywhere in the building to dispose of waste, and no where to replenish towels & loo rolls. After 6 days I saw a cleaner and asked her for some replacements, and she said that she would come and sort the room, which she did, and things returned to how they should of been. I do not think that I should have to tolerate dirty bins, towels & poor service in a hot country, especially when this was far from one of the cheapest accommodations in Barcelona. Overall we had a fantastic holiday would recommend Barcelona to anyone, but stay away from Apartaments Suites Independencia until they get there act together.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Not for Tourist Stay!
For tourist this is not the place to stay. It look forever to checkin and had to wait 30 min(thats a long time considering how far I walked and travel time you just want to check in as fast as possible) till someone came out to ask for help. And when the receptionist finally came out he said he would come to the room and check me in but never came back! And I had a balance of .72euros and gave him 1euro and never got change back.

8/10 Good

Emil, Liverpool, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation, but there are some caveat
If you expect to see a receptionist, you will be disappointed. There is not one and the accommodation is not manned at all. So, be prepared to have to use the phone to get in touch - this includes check-in, which is self-check-in. The catch is that you need an entry code to access the self-check-in facility and we were not provided with one (booked through Expedia). Hence this is the first time you have to use the phone to get in touch and be given the code. Since hotel staff is invisible (and non-existent, to some extent) it is difficult to rate this part of the service. We did meet a guy when we needed help with the keys (those famous magnetic ones, that stop working for no obvious reason) and he was very helpful and expedient. The apartment is excellent and spacious. We had a very quiet room and that was pleasing as well. The double-bed we had was really pleasant, and, importantly very wide, 180-200 cm probably. The only aspect that was annoying was the internet. Yes, it is wireless and it is free, but it was often very slow and not straightforward to connect to. Considering the rate we paid, it was an extremely good deal overall.

2/10 Terrible

edmon, ireland

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
The worst experience in barcelona
First of all the apartment is huge and room is nice. Location is OK. Now is the main point, service was very bad, no reception in 24 hours. Their system of check in was bad. They input my surname incorrect so I cannot find my reservation. No people will help you there, as just a phone there and the people are very impolite. The worst thing is our last night, the key card was not working, we cannot get in the building. We spend over 2hours at the door to keep talk to the reception by phone for how to solve it. They are very unhelpful and no body show up to take the responsiblly to help us. They promise us to that us late check out at noon. But their internal communication was so bad. They came before 11am and ask us to leave with very rude attitude. Anyway the apartment was nice, but service very bad. Good luck to everyone.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Least favorite apartment in Europe I have stayed.
Overall the place is nice and was a adequate for our needs. Nothing fantastic, but not poor either. Here goes the good and bad... Bedroom - Well furnished, plenty of storage and size is good. Bed is very firm, just a step above sleeping on the floor. No additional pillows or blankets provided. Since it was winter and in the low 40's at night, we had to leave the heat on all night long, which made it very dry and the fan blew on half the bed all night. Living/ Dining Area - Furnished with your standard Ikea furnishings. Nice size. Kitchen - Comes with most everything you need to prepare meals. Coffee maker is the one cup Italian style. Here is the thing that got me. No sponges, paper towels, salt, pepper, sugar, oil... nothing. You have to purchase EVERYTHING. I have stayed in many apartments throughout Europe and this is the first one that came with absolutely nothing. They do not sell singles of paper towels or sponges in the markets there, so you end up spending quite a bit for items you will never use. For the hotel to provide this it would cost very little to nothing for them per room as I know I had to buy a 6 pack of sponges for example and used one, leaving the rest. Staff - Non-existent. We were there a little after 2 to check in and no-one was there. He finally showed up at nearly 4. We stayed for 8 nights and only saw the guy at the front desk once. Check out? Ha. I just left the keys and bailed. Oh, and he only speaks enough English to check you in.