Top Hotels Near Ballenas Beach in Cancun from NZ$258

"Дуже добре"

"Vwrybgood"

"Happy to know the property will be remodeled. It is definitely in need of an overhaul. We would be happy to return once that is completed."

"Very Disappointing Stay – Not Recommended This is by far one of the worst hotels we have ever stayed in. The experience has been extremely disappointing. There is no clean or safe pool available for kids, and there are no activities or events as expected from a hotel like this. The pool areas, especially those near construction zones, feel unsafe and poorly maintained. The overall condition raises serious concerns about cleanliness and health standards. The staff and management do not seem to address these issues or show concern for guests’ comfort and safety. To make matters worse, the main dinner restaurant is practically unavailable. We were told it is “reservation only,” but when we tried to book, there was no availability for the entire week. This is completely unacceptable and very frustrating. You come here expecting to relax and enjoy your vacation, but instead you end up dealing with stress and disappointment."

"Very nice, would come again, got there early and was checked in to my room early no extra charge, and great rooms too. Food, you won't be disappointed, unless you like coconuts cuz there aren't any, I hoped for a station that makes juice smoothies, don't need the proteins whey or spirulina, just a blend of any of the wide selection of fruit available with water or milk would be so appreciated. And bring Pepto Bismol, not sure what got me there but I spent 2nd and 3rd day in the toilets. (Think my "medium" Arrachera steak since it was rare) Wife and daughter were fine with theirs. Staff, mostly friendly, sometimes bartenders looked like they had enough, and seeing how much they do, I would be moody too, just treat them well $ or $$, not ideal but you will get treated better and with a smile. Seaweed tip, avoid it if you can, daughter and I were fine and we touched a lot of it, my wife not so lucky, she still itching like crazy after 10 days now, there could be jellyfish tangled up or larvae. Arms and legs full of itchy red spots. Pools were a 3/5 unfortunately, mid March had some cool weather so we hoped for warm pools but nope, they rely on the sun to heat up water it seems, clouier days people barely went in, water was not warm, actually warmer in the beach. Even the various small pools with jets were cold, they looked like big Jacuzzi with bunch of jets but had same temperature as other pools. Don't know if broken or by design. Really fun entertainment, favorite part!"

"Was was a lot of fun with great music. "

"There was always someone cleaning!! The cleanliness was impeccable. The food was fantastic however I would steer clear from the shrimp at the appetizer buffet at the steakhouse restaurant. The services were great. If you’re wanting to swim in the ocean, pick a hotel on the lagoon side unless you're a strong swimmer. The waves here are not very friendly. I would highly recommend booking your excursions online and not with anyone in person bc it is way more expensive! They always had activities going on in the resort everyday and they have a Star Camp for kids which looked like a lot of fun. The app was convenient for ordering room service (which is all free!!) and seeing what was on the schedule for each day. I wish the app allowed you to get on the waitlist for restaurants that were FCFS. I wish they had the mango cart every day😭 it was sooo good!! Overall would highly recommend this resort! "

"Decent room. Bit dated and worn. Could hear everything in room next door."

"Food = 8.5/10. Best of all inclusive I’ve been to. No true lunch buffet was surprising. Staff = 8/10 most were amazing and very friendly. Beach = sargassum was an issue but beach and sand were fine. Major waves were fun for the kids. Overall, pools and water slides were a hit but there was nothing for kids to do in the evenings. No arcade, no table games. We saw a ping pong table on the last day. My kids were too old to participate in the kids club. Nightly Entertainment = 2/10. Don’t expect big shows or anything exciting. Pool Chair Situation = 0/10. Pure chaos. Workers made it worse by taking things off chairs for those who complained. It was a mess "