Novum Group Hotels in Auckland

"Legit 5 star hotel with a great service and club lounge. Location is good but Auckland is a car city anyway "

"Clean rooms, friendly staff "

"The valet guy made our stay super special, he is the face of The Grand, The room needs some updating bathroom door was water damage, wear and tear in the room just needs a good refresh. Also we had four in the room and had to constantly request more bath towels as was only we’re left with two towels until the end of the stay. Toilet paper was another issue was never left enough. But when we rang it was brought up within like 10mins. Only two jets working in the spa and the spa was very cloudy. Overall was a great stay and would stay again the reason for the 5 Stars was the valet guy. If it’s wasn’t for him I think I would give it 2 stars. "

"Fantastic stay, staff really helpful and looked after us. We stayed four nights and had a great time "

"Shuttle Service was excellent; Location was great, 5 minutes from airport; Bed were great. It was wonderful; "

"The room was modern, cosy comfy bed, clean & top rate, quiet, so handy to the airport."

"great service at reception thanks Guys"

"Very courteous staff"

"Very clean and spacious. "