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"I stay here most weeks for work and always made to feel at home and comfortable in the room booked Staff are always helpful"

"Dated"

"Very nice room but a small shower cubical"

"I’ve stayed at this hotel several times now and I would normally rather it excellent ⭐️ ⭐️ ⭐️⭐️⭐️but this stay the room was not up to scratch, the toilet flush was broken and kept me awake"

"Room was super clean spacious and well set out, this is my choice of hotel in Ipswich as it’s lovely. Staff are wonderful do really go above and beyond. Brekkie is a basic buffet with vegan sausages to order. Bar area is where you check in quick and simple and nice you can get a drink no matter what time of day"

"Some updating and painting might freshen up the hallways and rooms but they were clean."

"I find the plsce vlean"

"All the staff were very helpful and understanding particularly with husband who has dementia and Alzheimer's."

"Not impressed with the check-in policy. Charging an extra £10 per hour before 4pm. Room ready but trying to fleece the customer."