Outdoor pool

Reviews of Residences at the Little Nell

5 out of 5
Residences at the Little Nell
501 East Dean Street, Aspen, CO

Reviews

9.8

Exceptional

Rating 10 - Excellent. 138 out of 152 reviews" "
Rating 8 - Good. 8 out of 152 reviews" "
Rating 6 - Okay. 1 out of 152 reviews" "
Rating 4 - Poor. 3 out of 152 reviews" "
Rating 2 - Terrible. 2 out of 152 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bruno

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very good service and location.
Stayed 1 night in Apr 2024

10/10 Excellent

barbara

Stayed 2 nights in Apr 2024

10/10 Excellent

Portia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay from the moment we arrived. I have never been so impressed with customer service from everyone we came in contact with.
Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff made us feel so Welcomed and comfortable!
Stayed 1 night in Mar 2024

10/10 Excellent

Luba, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Stayed 2 nights in Nov 2023

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was incredible, world class. Been fortunate to stay in many nice places - Little Nell Res is near perfection. Best workout facility of any property anywhere. Only issue was pool was closed. Ate at hotel and used their pool.
Stayed 1 night in Jun 2022

10/10 Excellent

melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay despite the pool being broken . Had the place almost to ourselves since has just reopened for the season. Shout out to Jason at the front desk who was hilarious and fabulous all at the same time ! No better place in aspen imo and we’ve stayed for decades
Stayed 2 nights in May 2022

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great valet staff. Jason the concierge/front desk manager is excellent. He’s enthusiastic and really cares about guest satisfaction. What a great individual to have working in hospitality.
Stayed 3 nights in Apr 2022

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Residences at the Little Nell is a truly remarkable hospitality experience. I did not use the word hotel because the service exceeds that of a hotel. I am a single mom with a 4 yo. The RLN caters to every age for every need. RLN has a playroom for the children, and my son played in it for hours with his babysitter. For adults, it is heaven. Carol, the customer relations specialist, is the reason for this review. As far as I am concerned, the stay begins and ends with her attention to detail and hospitality. She knows how to make a wonderful memory for the people who visit. She has a gift for making people feel as if they are the VIP in the room. There are not enough superlatives to use to persuade visitors to stay here. RLN will not disappoint you.
Stayed 4 nights in Nov 2021

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful, incredible room, great service, best location in Aspen.
Stayed 3 nights in Oct 2021

10/10 Excellent

Kenneth

Stayed 2 nights in Oct 2021

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All wonderful. A little warm at night.
Stayed 1 night in Oct 2021

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Phenomenal Luxury Property in Aspen!
One of my top luxury vacation properties, ever! I prefer to stay in high end properties: The Plaza, St Regis, The Peninsula, The Four Seasons, etc. Out of all the places I have stayed around the world, this is one of my favorites, if not the best! From the concierge service discussing restaurants with me, then booking all of them in advance, to the over the top personable and friendly limo drivers and valet service at every turn made for a top notch experience in Aspen. It is a pet friendly property and the valets watch your dogs while you shop or go to dinner! It was fun talking to and petting the digs as we came and went. When I return to Aspen, I would definitely stay at The Residences at The Little Nell!
Stayed 4 nights in Sep 2021

10/10 Excellent

Fabio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Sep 2021

10/10 Excellent

BARBARA

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool deck and nice gym
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location if you want to ski. The lifts are right outside the property, literally. Room was spacious and well furnished. Staff was very friendly.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was unmatched. There are a lot of great perks like free bikes, passes to go up the gondola and afternoon snacks and drinks. We spent every day at the rooftop pool which was never overcrowded. The rooms were spacious and comfortable.
Stayed 3 nights in Aug 2021

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Resort. Spacious rooms, great amenities and awesome service.
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disappointed
We have stay at this hotel before but this time was not so pleasant! Because we uses hotels to book we ended up in a crappy room! A 5 star hotel should not even have such a bad room looking into a wall. Manager talked in circles We wasted so much time moving around rooms ( 3 moves). We will not stay here again
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, no complaints. Good room, nice amenities, friendly staff
Stayed 6 nights in Feb 2021

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
This place is amazing. I have stayed there before and the service has always been the best.
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020

10/10 Excellent

Raquel, San Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The RLN was wonderful! Everyone was so welcoming. The rooms were so clean, and the staff was amazing, especially the valet guys who dropped us off and picked us up. I highly Recommend the RLN!
Stayed 3 nights in Oct 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
High end hotel that lacks the personal touch. Personnel missing. Personnel not helpful.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice suite, but very noisey music everyday from outside!
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ski trip ever
We had the most incredible stay at the residences this past weekend. The prime location, amenities, and overall service was the best we have experienced at a ski resort. Our family has spent much time at other top resorts including Deer Valley, Jackson Hole, Vail, etc. and our experience at RLN in Aspen truly exceeded our expectations. We will surely be back!
Stayed 4 nights in Feb 2020

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room wasn’t what was expected, but it ok
Stayed 5 nights in Feb 2020

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and helpful staff. Perfect spot for a stay in Aspen
Stayed 1 night in Oct 2019

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Nubia, Arizona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently visited Aspen, CO, my husband and I loved the property, it's location is perfect for outside visitors. The property is across from bus station, next to the gondolas, walking distance to shopping and amazing restaurants! The staff was top-notch, we will definitely return!!
Stayed 3 nights in Sep 2019

10/10 Excellent

tim g.

Liked: Cleanliness
Incredible hospitality and amenities
Perfect met all expectations
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great spot
best hotel ever!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the staff was so nice AND that they provided bikes and helmets free of charge! Also, loved all the dogs there
Stayed 6 nights in Aug 2019

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, near the main stores and restaurants and great service. Love it!
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is absolutely beautiful, and staff is beyond attentive. It is a luxury resort without the pretentiousness that can sometimes come along with
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in hotels all over the world and have to say this hotel was the very best !!! I can't say enough good thing about the Little Nell. The staff was the very best I have ever seen. The service was 5 star or I should say 6 star!! You will never be disappointed when you stay with them. Location is great to ski, res and bars. I will always stay with them. I live in Idaho and will stay with them when I go to sun valley. Again great place!!!!!!
Stayed 4 nights in May 2019
Response from Concierge on 11 Jun 2019
Thank you for staying with us at the Residences at The Little Nell. We look forward to your return!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, very expensive, hidden resort charge
After a difficult check in when we were asked to register for an amount in excess of the confirmed price and after being taken to an inferior room, the extra charge was removed and we were given a much nicer room. Very expensive would not stay there again
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing not to like about the Residences at the Little Nell! It is a beautiful property in the premier gondola location at the base of Aspen Mountain. We loved everything about it and want to come back this summer. The staff does everything possible to make your stay exceptional. Nancy and Ashley Couldn’t have been nicer giving us as many suggestions as possible. We loved the restaurant choices and used the passes to take the gondola up the mountain. What a treat! The room was absolutely gorgeous and had a beautiful view of the mountain. We also loved the fireplace! the health club facilities are very nice and large with two peletons! The apres ski was such a nice touch as well as the continental breakfast.
Stayed 1 night in Apr 2019
Response from Residences at The Little Nell Concierge on 23 Apr 2019
We are so happy that you had such an wonderful time! We hope we get to welcome you back to Aspen this summer. Thank you for the kind words and we look forward to seeing you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional, saw to every “whim”, service beyond service, Sarah front desk manager wouldn’t go home until she knew I was happy with my room. Overall amazing stay
Stayed 4 nights in Apr 2019
Response from Residences at The Little Nell Concierge on 23 Apr 2019
We are so happy to hear that you had a great stay. We hope to welcome you back to Aspen very soon! Thank you for the kind words.

10/10 Excellent

Nini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best properties I have ever stayed in! Their valet is the best.i have ever encountered. Totally worth staying here if you are visiting Aspen!
Stayed 4 nights in Mar 2019
Response from Concierge on 26 Mar 2019
Thank you for staying with us!