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Mercure Amsterdam City

4.5 star property
Luxury hotel with fitness centre and sauna

Choose dates to view prices

Photo gallery for Mercure Amsterdam City

Lunch and dinner served, international cuisine
Privilege, Room, 1 Double Bed
Meeting facility
Business centre
Exterior
Mercure Amsterdam City offers a peaceful escape with wellness facilities and green spaces. Enjoy light dishes at Bar/Lounge FLOOR with scenic views. The hotel provides free in-room WiFi, bike rentals, and library access. Multilingual staff consistently earn praise from visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
The current price is NZ$208
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(34 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Multiple Beds (Privilege)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, Multiple Beds (Privilege)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Sofa bed
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Privilege, Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Classic Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 21 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, 1 Double Bed with Sofa bed (Privilege)

In-room safe, desk, laptop workspace, blackout curtains

Triple Room, 1 Double Bed with Sofa bed (Privilege)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Quadruple Room, 1 Double Bed with Sofa bed (Privilege)

Quadruple Room, 1 Double Bed with Sofa bed (Privilege)

Quadruple Room, 1 Double Bed with Sofa bed (Privilege)

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Room, 1 Double Bed

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Eco-friendly toiletries
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Joan Muyskenweg 10, Amsterdam, 1096 CJ

What's nearby

  • RAI Exhibition and Congress Centre - 2 min drive - 2.8 km
  • Ziggo Dome - 4 min drive - 5.5 km
  • Johan Cruyff Arena - 4 min drive - 5.8 km
  • Rijksmuseum - 9 min drive - 5.7 km
  • Van Gogh Museum - 9 min drive - 5.6 km

Getting around

  • Amsterdam Amstel Station - 3 min drive
  • Overamstel Station - 10 min walk
  • Schiphol Airport (AMS) - 17 min drive

Restaurants

  • ‪Thuis aan de Amstel - ‬10 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪L'Osteria - ‬12 min walk
  • ‪Johnny River - ‬4 min walk
  • ‪Leo's Bar & Lounge - ‬10 min walk

About this property

Mercure Amsterdam City

Luxury hotel near RAI Exhibition and Congress Centre
Located close to Amstelpark and Ziggo Dome, Mercure Amsterdam City provides a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Bar/Lounge FLOOR, offers lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, free newspapers and 11 meeting rooms
  • A 24-hour front desk, luggage storage and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All 368 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Wardrobes/cupboards, fridges and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 33 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; EUR 25.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar/Lounge FLOOR
  • L'Ambiance

Things to do

  • Bicycle rentals
  • Foosball table
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 9,042 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a regional park
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25.50 per person
  • Self-parking fee: EUR 33 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Amsterdam City Mercure Hotel
Mercure Amsterdam City
Mercure Hotel Amsterdam City
Mercure Amsterdam
Mercure Amsterdam City Hotel
Mercure Amsterdam City Amsterdam
Mercure City Amsterdam City Hotel
Mercure Amsterdam City Hotel Amsterdam

Frequently asked questions

Is Mercure Amsterdam City pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Amsterdam City?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Amsterdam City on 23 Nov 2025 start from NZ$186.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Amsterdam City?

Self-parking is available for EUR 33 per day.

What time is check-in at Mercure Amsterdam City?

Check-in start time: 3:00 PM; check-in end time: noon. Early check-in is available for a fee of EUR 30.00 (subject to availability).

What time is check-out at Mercure Amsterdam City?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is Mercure Amsterdam City located?

Located in Amsterdam East, this luxury hotel is 1.2 mi (2 km) from RAI Exhibition and Congress Centre, and within 3 mi (5 km) of Amstelpark and Ziggo Dome. Heineken Experience and Johan Cruyff Arena are also within 3 mi (5 km). Overamstel Station is 10 minutes by foot and Spaklerweg Station is 12 minutes.

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Mercure Amsterdam City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 1001 reviews
Rating 8 - Good. 361 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean staff were great
Stayed 3 nights in Jun 2025

10/10 Excellent

Rohan

Liked: Amenities
Amazing
Stayed 4 nights in Aug 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Sauna not working properly, otherwise very good
Stayed 3 nights in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to metro station Spaklerweg
Stayed 2 nights in Jul 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and nice rooms
Stayed 6 nights in Aug 2023

8/10 Good

Jama Lee Jameson

Nice hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place with easy access to Amsterdam using the metro
Stayed 3 nights in Dec 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room but far from the city centre
Stayed 3 nights in Dec 2024

10/10 Excellent

Ender

Liked: Staff & service, amenities, property conditions & facilities
Nice location
Stayed 7 nights in Sep 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fabulous! Extremely helpful and friendly! Would recommend this property.
Stayed 1 night in Nov 2024

8/10 Good

Manish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

Very nice stay with family. Friendly staff and good service.
Stayed 2 nights in Jul 2023

8/10 Good

Marie

Liked: Staff & service
The property was ok. However, we had a leak in our sink which they fixed immediately and the ac was not cooling. They tried several times to fix it but it never cooled. They didn’t offer a room change . :-(
Stayed 3 nights in Aug 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is lovely and very clean. The only downside to it is that it’s too far out.
Stayed 4 nights in Apr 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were worried that this hotel was going to be too far out of the city centre but the trains were a quick and easy way to get about. The hotel amenities were great and we enjoyed a coffee beside the canal each morning before we started our day.
Stayed 2 nights in May 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was pretty good. The extra bed worked perfect for kiddo. Main bed was pretty comfortable as well and pillows were decent. Stupid open concept shower that is popular these days allows a lot of water out. Decent sized room for sure. Area is nice enough but a little less convenient than expected as the metro really only runs to central and a lot of our plans were south of there. So we ended up walking to tram and using it. But it was nice to be on a quiet canal with a few boats going by and being able to sit outside and enjoy a drink looking at the water/boats. Would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveller Friendly Hotel!

The hotel is amazing and comfy, its located in a quiet area. If you are planning to use the public transportation, the nearest metro station is 10 min walk from the hotel but if you are using you car this would be an excellent choice as I paid nothing for the parking for my 3 days stay. Overall, definitely I will be back to this hotel!
Stayed 2 nights in Feb 2023

6/10 Okay

Kamin

Disliked: Cleanliness, staff & service, amenities
Housekeeping service extremely weak, front desk not once apologized once complained about issues in the bathroom! Unique experience!
Stayed 4 nights in Mar 2025

10/10 Excellent

JO-Ann

I had a one night business stopover at the Mercure. Check in was quick and easy. Helpful staff. Clean, comfortable modern room.
Stayed 1 night in Nov 2023

6/10 Okay

Carin

Hotel was fine for a couple nights. Front desk staff and dining staff should smile more. Not very hospitable.
Stayed 2 nights in May 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
All good, would recommend!
Stayed 1 night in Nov 2023

10/10 Excellent

Xiaolin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except for the location. Even though the location is not good, it is close to a metro station.
Stayed 3 nights in Aug 2023

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Dining options were horrible. Only served buffet and was terribly expensive.
Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, rooms are modern, an the staff was friendly. We were not aware that it was located far from the center of the city and public transportation was not near.
Stayed 3 nights in Jul 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit further from Amsterdam center than realised but easily accessible via the metro. Hotel and staff were brilliant and lovely that hotel was quiet at night. Great facilities and staff were incredibly helpful and friendly. Kindly upgraded room for free due to birthday and also allowed us to check in slightly earlier than expected. Would recommend
Stayed 3 nights in Nov 2023

10/10 Excellent

Christine

Liked: Staff & service, amenities, property conditions & facilities
The Staff were all great very friendly. Rooms clean, big beds. Lovely patio garden by canal. 5-10 mins walk to metro station, a local shop, a McDonalds. a park. There is building going on at the moment to improve the area, could be noisy for some.
Stayed 3 nights in Jul 2022