Presidential Suite
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Reviews of Hotel Okura Amsterdam

5 out of 5
Hotel Okura Amsterdam
Ferdinand Bolstraat 333, Amsterdam

Reviews

9.4

Exceptional

Rating 10 - Excellent. 741 out of 1001 reviews" "
Rating 8 - Good. 183 out of 1001 reviews" "
Rating 6 - Okay. 47 out of 1001 reviews" "
Rating 4 - Poor. 18 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem of a hotel with kind and helpful staff, wonderful food and some amazing touches that made the stay perfect. I’ll be back!!
Stayed 7 nights in Apr 2024
Response from Hotel Okura Amsterdam on 15 Apr 2024
Dear Guest,Thank you for your positive feedback.We are glad to hear that you have enjoyed your stay.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service. Fantastic adjoining rooms on 15th floor with superb city views. Breakfast was also fantastic with so many options. Very close to Metro and tram stations and a 15 minute walk to museum square
Stayed 5 nights in Apr 2024
Response from Hotel Okura Amsterdam on 15 Apr 2024
Dear Guest,Thank you for your positive feedback.We are glad to hear that you have enjoyed your stay.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely amazing. Great attention to details and staff was wonderful.
Stayed 7 nights in Apr 2024
Response from Hotel Okura Amsterdam on 15 Apr 2024
Dear Guest,Thank you for your positive feedback.We are glad to hear that you have enjoyed your stay.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Anny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and excellent customer service. We stayed five nights. Excellent hotel restaurants, bars, and room service. Walkable area also with major tram line. In a very nice residential neighborhood. There are plenty of dining options, shopping, and supermarket in the neighborhood. The hotel has its own boat dock and offers private boat tour which was amazing. Extremely caring staff who go out of their way to assist you with anything you need. Special thanks to Louis and Dominique at the front desk and Charlie in the morning breakfast restaurant.
Stayed 5 nights in Apr 2024
Response from Hotel Okura Amsterdam on 15 Apr 2024
Dear Guest,Thank you for your positive feedback.We are glad to hear that you have enjoyed your stay.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Rosangela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay!
Stayed 6 nights in Mar 2024
Response from Hotel Okura Amsterdam on 15 Apr 2024
Dear Guest,Thank you for your positive feedback.We are glad to hear that you have enjoyed your stay.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Very nice location (walkable dostance to lots of tourists attractions), clean, nice and friendly stuff. The room is nice - large space, clean bathroom, they also offer pillow options (depends what you prefer). I enjoyed my stay at Okura.
Stayed 1 night in Mar 2024
Response from Hotel Okura Amsterdam on 15 Apr 2024
Dear Guest,Thank you for your positive feedback.We are glad to hear that you have enjoyed your stay.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Okura Amsterdam on 25 Mar 2024
Dear Guest,Thank you for your positive feedback.We are glad to hear that you have enjoyed your stay.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Okura Amsterdam on 4 Mar 2024
Dear Guest,Thank you for your positive feedback.We are glad to hear that you have enjoyed your stay.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

8/10 Good

Ken Yin sang

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Hotel Okura Amsterdam on 4 Mar 2024
Dear Guest,Thank you for your positive feedback.We are glad to hear that you have enjoyed your stay.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Valentine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel.
Stayed 4 nights in Feb 2024
Response from Hotel Okura Amsterdam on 19 Feb 2024
Dear Guest,Thank you for your positive feedback.We are glad to hear that you have enjoyed your stay.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Emerose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Hotel Okura Amsterdam on 19 Feb 2024
Dear Guest,Thank you for your positive feedback.We are glad to hear that you have enjoyed your stay.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Hotel Okura Amsterdam on 9 Jan 2024
Dear Guest,Thank you for your positive feedback.We are glad to hear that you have enjoyed your stay.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Okura Amsterdam on 4 Jan 2024
Dear Guest,Thank you for your positive feedback. We are glad to hear that you have enjoyed your stay.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hotel Okura Amsterdam on 19 Feb 2024
Dear Guest,Thank you for your positive feedback.We are glad to hear that you have enjoyed your stay.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

8/10 Good

ANDREW

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable to the RAI convention centre..close by a good selection of restaursnts, and tram route 12 direct to Central ststion
Stayed 1 night in Nov 2023
Response from Hotel Okura Amsterdam on 8 Dec 2023
Dear Andrew,Thank you for your positive feedback. We are glad to hear that you have enjoyed your stay.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Chiduve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service. I cannot overstate the brilliance of the customer service. Wonderful breakfast selection, and high quality food. I highly recommend this hotel.
Stayed 2 nights in Nov 2023
Response from Hotel Okura Amsterdam on 23 Nov 2023
Dear Chiduve,Thank you for your positive feedback. We are glad to hear that you have enjoyed your stay and that you have returned frequently.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

JUAN MANUEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2023
Response from Hotel Okura Amsterdam on 23 Nov 2023
Dear Juan Manuel,Thank you for your positive feedback. We are glad to hear that you have enjoyed your stay and that you have returned frequently.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Naruyo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel. I really enjoyed stay.
Stayed 3 nights in Nov 2023
Response from Hotel Okura Amsterdam on 14 Nov 2023
Dear Naruyo,Thank you for your positive feedback. We are glad to hear that you have enjoyed your stay and that you have returned frequently.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

ANDREW

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy walking distance to RAI expo centre, good restsurants on site and nearby. Have returned frequently.
Stayed 1 night in Oct 2023
Response from Hotel Okura Amsterdam on 20 Oct 2023
Dear Andrew,Thank you for your positive feedback. We are glad to hear that you have enjoyed your stay and that you have returned frequently.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Wendy

Travelled with family, Business traveller
Liked: Cleanliness
Great customer service great rooms
Stayed 3 nights in Oct 2023
Response from Hotel Okura Amsterdam on 16 Oct 2023
Dear Wendy,Thank you for your positive feedback. We are glad to hear that you have enjoyed your stay. We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Quality Management team on 11 Sept 2023
Dear Cheryl,Thank you for your positive feedback and we hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Wonderful hotel perfectly kept extraordinary helpful staff very rich and generous tasty breakfast great amenities beatiful spa with big swimming pool comfortable beds and big room (took executive king bed)
Stayed 3 nights in Sep 2023
Response from Quality Management team on 11 Sept 2023
Dear Michael,Thank you for your positive feedback and kind words. We are glad to hear that you have enjoyed your stay and we were able to provide a true Omotenashi experience. We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Wonderful overnight stay with great location.
Stayed 1 night in Sep 2023
Response from Quality Management team on 7 Sept 2023
Dear guest,Thank you for your positive feedback and we are glad to hear that you have enjoyed your overnight stay. We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, modern hotel
Stayed 1 night in Sep 2023
Response from Quality Management team on 7 Sept 2023
Dear Derek,Thank you for your positive feedback and kind words. We are glad to hear that you have enjoyed your stay. We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy Stay, Good Location
We stayed at the Okura for a few days to see Amsterdam prior to our RCCL Cruise. The location allowed us easy access to the bus system so we explored on our own for two days. The hotel is very nice, service friendly and helpful. If you like Japanese food you will truly love the resturaunt.
Stayed 2 nights in Aug 2023
Response from Quality Management team on 31 Aug 2023
Dear Donald,Thank you for your positive feedback and kind words. We are glad to hear that you have enjoyed your stay. We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Josiane, Belmont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Quality Management team on 23 Aug 2023
Dear Josiane,Thank you for your positive feedback and we hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Silvia

Stayed 6 nights in Jul 2023
Response from Quality Management team on 23 Aug 2023
Dear Silvia,Thank you for your positive feedback and we hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great and clean property with prompt and respectful staff. Also there’s a lot to do around the hotel. To one side is a row of restaurants and the other side is the town center. Everything is reachable by biking or walking (bikes are obviously faster and better though). Def recommend this hotel!
Stayed 3 nights in Jul 2023
Response from Quality Management team on 24 Jul 2023
Dear Danielle,Thank you for your positive feedback and kind words. We are glad to hear that you have enjoyed your stay. We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Andrew

Stayed 3 nights in Jun 2023
Response from Quality Management team on 10 Jul 2023
Dear Andrew,Thank you for your positive feedback and we hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Kaylen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel in Amsterdam
Excellent hotel in a terrific location close to the convention center. The staff were extremely helpful, specifically including the concierge(s), the front desk staff, and the bell staff. I would strongly recommend this hotel whether you are attending a convention or even if you are just in town for a leisure trip. The walk into town is about a mile and a half and filled with restaurants, the city outdoor market, and lots of shops. Ask the concierge for restaurant recommendations, as they were on top of their game. The fitness center is relatively well equipped, and open 24/7.
Stayed 3 nights in Jun 2023
Response from Quality Management team on 6 Jul 2023
Dear Kaylen,Thank you for staying at Hotel Okura Amsterdam and for taking the time to share your feedback with us. We are glad to know that you enjoyed your stay and we were able to provide you a true Omotenashi experience.We are looking forward to welcome you back!Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with really convenient location on edge of tourist area.
Stayed 2 nights in Jun 2023
Response from Quality Management team on 3 Jul 2023
Dear AlexThank you for your positive feedback and kind words. We are glad to hear that you have enjoyed your stay. We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Quality Management team on 3 Jul 2023
Dear Gregory,Thank you for your positive feedback. We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2023
Response from Quality Management team on 26 Jun 2023
Dear Wendy,Thank you for your positive feedback. We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

8/10 Good

Anand

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay- Simple, clean and with nice staff. Location is good.
Stayed 4 nights in Jun 2023
Response from Quality Management team on 14 Jun 2023
Dear Anand,Thank you for your positive feedback and kind words. We are glad to hear that you have enjoyed your stay. We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Murray Joseph

Stayed 2 nights in May 2023
Response from Quality Management team on 26 Jun 2023
Dear Murray Joseph,Thank you for your positive feedback. We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, comfortable beds.
Stayed 2 nights in May 2023
Response from Quality Management team on 6 Jun 2023
Dear Jennifer,Thank you for staying at Hotel Okura Amsterdam and for taking the time to share your feedback with us. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Shalini

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Okura is an excellently located property if you want to experience Amsterdam without the rowdiness of loud tourists. Located in the De Pjip, the hotel offers convenient access to the museums, good local restaurants, fruit shops and a lovely patisserie if you are into macarons :) We stayed here for seven days and everything from service to staff were very pleasant. Our room was very clean and beds were comfortable; we did not have a bad night's sleep while there! We tried both the breakfast restaurant (Le Camelia) and Serre. Food and service at Serre was amazing. The breakfast was great, although not too many options but I am a picky breakfast person. We did have a reservation for Yamazato on the day we arrived, however, I had a cold so had to cancel our reservation. It is a pity because we love Japanese and wanted to try this place. Oh well, there is next time. The concierge service was excellent. We rented a boat which was conveniently located at the hotel's own jetty and ventured on a self guided tour, which we thoroughly enjoyed. Overall, we loved our stay because it gave us an insight of a quieter/prettier Amsterdam. We will be back here when we return to Amsterdam!
Response from Quality Management team on 29 May 2023
Dear Shalini,Thank you for staying at Hotel Okura Amsterdam and for taking the time to share your feedback with us. We are glad to know that you enjoyed your stay and we were able to provide you a true Omotenashi experience.We are looking forward to welcome you back!Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great toilet seats
Stayed 4 nights in May 2023
Response from Quality Management team on 29 May 2023
Dear Edward,Thank you for staying at Hotel Okura Amsterdam and for taking the time to share your feedback with us. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Anatole

Stayed 2 nights in May 2023
Response from Quality Management team on 23 May 2023
Dear Anatole,Thank you for staying at Hotel Okura Amsterdam and for taking the time to share your feedback with us.Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Sue

Stayed 3 nights in Apr 2023
Response from Quality Management team on 29 May 2023
Dear Sue,Thank you for staying at Hotel Okura Amsterdam and for taking the time to share your feedback with us. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Anton

Stayed 1 night in Apr 2023
Response from Quality Management team on 23 May 2023
Dear Anton,Thank you for staying at Hotel Okura Amsterdam and for taking the time to share your feedback with us. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

ester

Liked: Cleanliness, staff & service, room comfort
A great hotel, walking distance from everything
The staff and overall service is great. Cleanliness and layout of room all perfect! Fir me and my husband it’s a home away from home
Stayed 2 nights in Apr 2023
Response from Quality Management team on 24 Apr 2023
Dear ester,Thank you for your positive feedback and kind words. We are glad to hear that you have enjoyed your stay.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Quality Management team on 23 May 2023
Dear Louise,Thank you for staying at Hotel Okura Amsterdam and for taking the time to share your feedback with us. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

rezarta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very impressed with the Okura hotel staff especially the concierge service and everyone else. We arrived very early in the morning. The staff at check in desk understood our situation traveling with my son who has disability, and right away they offered us a room of which we ended up doing an upgrade of which was worth it. The views were spectacular and they helped us get accommodated right away. The concierge service was first class at this hotel. They arranged all my lunches, dinners and tours. The hotel has some amazing restaurants and the room service food is delicious as well. I highly recommend this hotel and is very convenient location as well.
Stayed 6 nights in Apr 2023
Response from Quality Management team on 17 Apr 2023
Dear Rezarta,Thank you for your positive feedback and kind words. We are glad to hear that you have enjoyed your stay.We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time to Amsterdam and I couldn’t have been happier with hotel. The service was top notch, food was delish in all the restaurants in hotel and amenities and local were amazing.
Stayed 3 nights in Apr 2023
Response from Quality Management team on 17 Apr 2023
Dear Jennifer, Thank you for your positive feedback. We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

pieter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Hotel Okura Amsterdam on 14 Mar 2023
Dear guest, Thank you for your positive feedback.We hope to welcome you back soon. Sincerely,Hotel Okura Amsterdam

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent. Lovely hotel. Great service.
Stayed 3 nights in Feb 2023
Response from Hotel Okura Amsterdam on 17 Feb 2023
Dear guest, Thank you for your positive feedback. We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor and ambience in the hotel was beautiful, it felt immediately relaxing. The staff were excellent, friendly yet professional and we thoroughly enjoy the complimentary drinks and food in the 22nd lounge bar with amazing views. The pool and spa area were an added treat, very clean and modern facilities.
Stayed 1 night in Jan 2023
Response from Hotel Okura Amsterdam on 1 Feb 2023
Dear guest, Thank you for your positive feedback. We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Pooja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very jce We were welcomed very well Room was nice with a good view
Response from Hotel Okura Amsterdam on 30 Dec 2022
Dear guest, Thank you for your positive feedback. We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bike rental. Great way to see the city. Perfect location.
Stayed 3 nights in Dec 2022
Response from Hotel Okura Amsterdam on 12 Dec 2022
Dear guest, Thank you for your positive feedback. We hope to welcome you back soon. Sincerely, Hotel Okura Amsterdam