The experience was terribles. We were placed into a room with bed bugs. We realized at 1:30 am our second night that we had an issue we immediately notified the front desk. When notified they had a hard time believing it until we showed proof on video.
We were moved into a new room which involves having to pack up and turns our that that room ALSO had bed bugs. As a result, I had bed bug bites all over my body. The bites are extremely itchy, and do not show up right away. This cost me, as I had to purchase medication for the bites.
Ended up staying two out of four days before checking out early, in the middle of the night.
When confronting the night manager about the issue it was disclosed to me by the night time manager at the hotel that the hotel fully knew that their rooms were infested with bed bugs and still are putting arriving guests in the room hoping they would not notice. They didn’t offer to pay for our next hotel as we were choosing to leave the bed bug infested hotel. This is bad practice and terrible experience on the guest end. I would not recommend staying here as the property is dirty, with stained carpet in the room, and the hotel staff is dishonest. I recommend to spend your money elsewhere.