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"Nice place, very convenient, clean"

"Everything was good, I did not eat in the hotel. But room was great"

"Friendly staff, comfortable, clean room"

"Hotel incorrectly double charged me when the payment had already been made. Heating wasn’t working and hotel has no alternative arrangements or a portable heater"

"It was a very nice and clean hotel. Definitely unique looking building surrounded by convention center complex. the staffs were absolutely helpful and kind. A clean modern room with a big balcony equipped well. Bed and pillows were comfortable. It’s a bit far from Bergamo city center but easy access by tram or walk. Also it has a big parking garage so all types of car will fit. Can’t expect anyone, it was a wonderful stay."

"It's a good three stars hotel."

"Had a shuttle bus booked twice and both times was told it was full and had to book a taxi for 3 times the price. Reached out multiple times to staff and no response."

"Excelente, Fantástico y Maravilloso! Hotel Cinco Estrellas! ⭐️⭐️⭐️⭐️⭐️ Beautiful and Fantastic! Five stars Hotel! ⭐️⭐️⭐️⭐️⭐️"

"It was great needed a room near the airport it wasn’t that close to linate but did the trick. Staff so helpful! Even have us a lift to station so we could get the metro into Milan ."