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"Big selection of breakfast room was lovely n cosy and warm and clean staff very helpfull good bar plenty choice not really down side but if u smoke or vape don’t leave drinks on table if no one sitting they will take away even if not finished with happened to hubby but they did replace it but shows they do like keep place clean n tidy breafast can be busy trying find seat if u go at busy time can be a struggle we had go twice one morning but we did wake up late but does tell u in lift the the quite times and busy times over all had fantastic stay didn’t want to come home looking to book up again hotel was quite town not too far away "

"Yes "

"Staff very friendly and helpful. Comfortable reception and dining area. Stayed on a one bed suite room which was good for a young family (2 adults, 2 children). Swimming pool recently renovated on 2024 and is a nice addition to the stay."

"Great location, great service. Best hotel I’ve stayed at in York. "

"Staff gave a lovely warm welcome. Ollie and Will ran the bar with excellent customer service skills. Room was nice and spacious with plenty of toiletries etc and nice fluffy towels. Spa was disappointing, only has a steam room and a sauna, had expected more rooms after such a major refuribshment/investment. £20 for use of one outdoor hydro pool is a bit epxensive. "

"Great location and bar staff. That’s all. The shower fell apart. Tiny shower! The room wasn’t clean and the drains kicked out a constant egg smell in our room. The cleaners did half a job most days - we had stains up the walls, no shower gel topped up for four days, dirty mugs not changed for two days and got into bed one night to find a hangar and a pile of rubbish they’d collected and left on the bed. Disappointing for a Hilton and not worth the money. "

"Breakfast was very good. Afternoon lounge was lovely too"

"good value deal. nice room. very central, nice selection of breakfast items, would definitely stay again thankyou. "

"Tip top"