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"Front desk and restaurant staff were attentive and kind. Our room was spotless with full amenities."

"Staff members did great"

"Rooms are spacious, clean, and have great views"

"Really good value for money. Room was really clean and spacious. Great location, walking distance to all main areas"

"Bed was huge, very good service and high standard. Onsen was very good and not too busy. "

"Very clean property, it’s almost brand new. Very helpful staff. "

"This is what is great in Japan, staff are great, room was perfect, & breakfast was great. The staff here are just so kind & helpful."

"Room clean, nice breakfast. If you don’t mind location, i would recommend it because its location is not near steer bus at all. You need to walk to station 8-10 minutes"

"In our almost three week holiday in Japan we stayed at nine (!) hotels and while they were honestly all great this one was my absolute favorite. I loved the amazing view from our room on the 22nd floor; the complimentary drinks and snacks in the lounge on the 25th floor so you could chill in the evening with a panoramic view of the city lights without having to leave the building; the fact that housekeeping gives you fresh pyjamas every day (such a luxury!) Great location too, being an easy walk from Peace Park and the main shopping arcade streets. But the absolute best thing about this hotel are the staff. They are unfailingly kind and courteous as well as professional, I felt so taken care of. I would especially like to compliment the ladies working the morning of January 20, 2026 - thank you for being so lovely and helpful, they deserve praise and a raise :) I can’t wait to stay here again."