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Reviews of Lost Guest House - Aberdeen

3 out of 5
Lost Guest House - Aberdeen
46 Bon Accord Street, Aberdeen, Scotland

Reviews

8.0

Very good

Rating 10 - Excellent. 35 out of 107 reviews" "
Rating 8 - Good. 47 out of 107 reviews" "
Rating 6 - Okay. 12 out of 107 reviews" "
Rating 4 - Poor. 9 out of 107 reviews" "
Rating 2 - Terrible. 4 out of 107 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Can't go in back door where car was parked was a bit annoying. Area behindguest house needs a tidy up. Bit of rubbish lay in ng around but it didn't affect our stay
Stayed 1 night in Apr 2024

10/10 Excellent

Chandrasai

Travelled with family
Great
Stayed 1 night in Apr 2024

4/10 Poor

Darren

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Place was dirty seen one staff member the whole stay and that was to check in
Stayed 1 night in Mar 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Staff & service, property conditions & facilities
Fantastic value for money,clean and spacious would recommend
Stayed 2 nights in Mar 2024

8/10 Good

Angus

Liked: Cleanliness, staff & service
It wasn't clear until i arrived that parking was an additional £5 and that breakfast was not included
Stayed 1 night in Feb 2024

10/10 Excellent

Cathleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn't have been any nicer kids loved having the TV would come back again thankyou x
Stayed 2 nights in Feb 2024

4/10 Poor

Bashir

I couldn’t sleep In morning because of lot of Knocks at my door, I don’t know for what reason. I don’t like it isn’t proper.
Stayed 1 night in Feb 2024
Response from Lost Guest House on 4 Feb 2024
Check out is 11am. We knocked on your door once, at 11.30 to ask what time you planned on leaving and to remind you check out is 11am.Thanks

10/10 Excellent

Helen

Stayed 1 night in Jan 2024

2/10 Terrible

Rehan

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Irene

Liked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
One night in Aberdeen
Our stay was fine, not excellent, not bad. The room did what we expected.
Stayed 1 night in Sep 2023

6/10 Okay

Isidro

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were friendly. Room was clean, bed was comfy. Access to the property is difficult. It requires an intercom call. I had to wait a few minutes outside before checking in. Front door keys are issued but the door is hard to push open and will be impossible for very young or disabled people. Room had no toilet but had access to a shared one at end of corridor. Breakfast was basic but good enough. I chose this accommodation due to large unavailability of hotels at the time of an European oil & gas event.
Stayed 1 night in Sep 2023

6/10 Okay

Richard

Disliked: Property conditions & facilities
Having read the reviews was maybe a bit better than expected but was noisy with people walking around in rooms above and doors banging from 330 am onwards. Would be good idea if they put signs on doors asking people to be quiet over night. Shared bathroom was ok cleanliness was good. Was that expensive I guess due to oil week. Grateful they had room as everywhere else was booked up!
Stayed 2 nights in Sep 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Safe & comfy. I had a room with shared bathroom, great value and all clean. Staff were nice & very helpful, but no dedicated reception staff. They're doing other jobs around the hotel, so need to ring bell and wait. Late checkout available at just £5.
Stayed 1 night in Aug 2023

8/10 Good

Thomas

Stayed 1 night in Aug 2023

10/10 Excellent

Luna

Stayed 2 nights in Aug 2023

10/10 Excellent

Laura

Stayed 1 night in Jul 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, excellent value for money, I’d stay again.
Stayed 2 nights in Jul 2023

6/10 Okay

EMER

Stayed 1 night in Jun 2023

8/10 Good

steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

Claire

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I have stayed here before. was pleased with my stay so booked again. But this time the shower in my room would go ice cold then scalding hot and water dribbled out. Wasn’t able to shower
Response from Manager on 3 Dec 2022
Thanks for taking the time to review. Had you told us at the time your shower had broke we could have moved you to a different room and fixed the shower. Unfortunately things do break occasionally and situations are sometimes unforeseeable.

10/10 Excellent

Madalin Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2022

6/10 Okay

Tamer

Liked: Cleanliness
Disliked: Staff & service
In the city center
Great comfy place clean toilets in the center
Stayed 5 nights in Oct 2022

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, but people slamming doors or the doors having no shut slow hinges which would be better, but overall a good place to stay……
Stayed 1 night in Oct 2022

8/10 Good

RACHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but nice place to stay
It was a nice place to stay while looking for a flat. Bed was comfortable and nice to have my own shower. Good size room for a single. Convenient to downtown Aberdeen.
Stayed 6 nights in Sep 2022

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

Liam

Stayed 2 nights in Aug 2022

8/10 Good

Terry

Stayed 1 night in Aug 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little Place
The room was clean and comfortable. The staff was friendly and very helpful. The cooked breakfast was delicious.
Stayed 2 nights in Jul 2022
Response from Manager on 11 Aug 2022
Hi. Thanks for taking the time to review. We are glad to hear you had a nice time and enjoyed our cooked breakfast. We hope to see you next time you are in Aberdeen. Thanks, Lost Guest House

8/10 Good

Anthony

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

I

Stayed 5 nights in Jun 2022

2/10 Terrible

TIMOTEUS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

ELIZABETH

Liked: Cleanliness, amenities
Stayed 2 nights in May 2022

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, amenities
The front door key as a 24 hour option was the main attraction and is still very useful. The walls are very thin so people were audible in the next room
Stayed 1 night in May 2022

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

4/10 Poor

Jai

Stayed 2 nights in Apr 2022

8/10 Good

Crawford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Andy

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not Again
Room had no table for stting at - So for business trip really awkward set for Laptop perched on bed side cabinet. £5.00 parking charge per night at rear Car Park - do not mind paying as Aberdeen is notorius for street parking meters - not informed until arrival, look on Booking Info not listed on there either.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

6/10 Okay

Graham Thomas

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Viktor

Travelled with family
Stayed 1 night in Aug 2020
Response from Ammy on 29 Aug 2020
Thanks for the positive rating, Viktor! Hope to welcome you again soon. Regards, Leo

2/10 Terrible

Abdelouahed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL!!! NEVER AGAIN!!!
No services what so ever, room smaller than advertised! AWFUL custumer service from hotel.com and the guest house
Stayed 6 nights in Jul 2020
Response from Cheshta on 20 Jul 2020
Hi, Abdelouahed! We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time Regards, Joel

4/10 Poor

susan

Stayed 12 nights in Jun 2020
Response from Ammy on 9 Jul 2020
Hi, Susan! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Jason.

8/10 Good

KPH, Preston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed over for 1 night (working away) this was perfect for our needs. Staff were very helpful. All amenities that we required were included.
Stayed 1 night in Jun 2020
Response from Chris on 24 Jun 2020
Hello, thank you for putting your encouraging words into our day. Glad you really enjoyed our services. Regards, Chris

8/10 Good

Verified traveller

Stayed 1 night in May 2020
Response from Lucas on 17 May 2020
Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you again with a pleasant experience. Regards, Lucas!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. Better than Travelodge, so were the pillows. Very useful microwave and paper plates, and iron and ironing board. Very helpful staff, especially in this time of coronavirus.
Stayed 1 night in Apr 2020
Response from Olivia on 3 May 2020
Thank you for your appreciation. We hope to give you a consistent service every time. Regards, Olivia!

4/10 Poor

Malin

Disliked: Staff & service
Booked the hotel because it said free parking here on hotels.com. When we arrived we were told that there was none. Rundown small room. It was cheap but still not worth the money compared to the other places we visited during our two weeks in Scotland.
Stayed 1 night in Mar 2020
Response from Ammy on 21 Mar 2020
Sorry for the hassle you faced, Malin! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Ryan

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2020
Response from Ammy on 11 Mar 2020
Glad to see that you have rated us positively. Do give us more chances to delight you in the future as well. Regards, Ammy