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Castaways Resort

Photo gallery for Castaways Resort

Featured image
Balcony
Balcony
Living area
Living area

Overview of Castaways Resort

VIP Access

Castaways Resort

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
685 Karioitahi Road, Karioitahi Beach, Lake Puketi, Auckland, 2683

Explore the area

  • Popular LocationKarioitahi Beach4 min walk
  • Popular LocationPukekohe Park Raceway37 min drive
  • Popular LocationKaraka Sales Complex45 min drive
  • AirportAuckland (AKL-Auckland Intl.)60 min drive

Choose dates to view prices

About this area

Lake Puketi

Located in Lake Puketi, Castaways Resort is near the beach. Local points of interest include Karioitahi Beach and Pukekohe Park Raceway.

What's nearby

  • Karioitahi Beach - 4 min walk
  • Pukekohe Park Raceway - 37 min drive
  • Karaka Sales Complex - 45 min drive
  • Butterfly Creek - 58 min drive
  • Karekare Beach - 96 min drive

Restaurants

  • Nick's Cafe - 14 min drive
  • The Portside Bar - 15 min drive
  • Breadcrumbs - 15 min drive
  • Just Pizza - 15 min drive
  • Burtons Cafe - 15 min drive

Getting around

  • Pukekohe Station - 37 min drive
  • Auckland (AKL-Auckland Intl.) - 60 min drive

About this property

Castaways Resort

4-star beach hotel with a full-service spa
At Castaways Resort, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa. All 25 rooms provide conveniences such as microwaves and electric kettles, plus free WiFi and balconies. Other amenities available to guests include hobs, free tea bags/instant coffee and dishwashers.
Castaways Resort offers 25 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Bersantai Day Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: NZD 20-40 per person
  • 1 restaurant

Things to do

  • Archery
  • Full-service spa

Family friendly

  • Laundry facilities
  • Microwave

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Wedding services

Languages spoken

  • English

Business services

  • Conference centre (646 square feet of space)
  • Meeting rooms 3

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • No lift (single-level property)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Free tea bags/instant coffee
  • Microwave
  • Hob
  • Toaster

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 20 and NZD 40 per person (approximately)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Castaways Lodge Lake Puketi
Castaways Lake Puketi
Castaways Resort Lake Puketi
Castaways Resort Hotel
Castaways Resort Lake Puketi
Castaways Resort Hotel Lake Puketi

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 120 out of 184 reviews
5 - Excellent 65%
Rating 4 - Good. 50 out of 184 reviews
4 - Good 27%
Rating 3 - Okay. 8 out of 184 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 184 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 184 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Lovely resort with an incredible on-site spa and restaurant (food is excellent). Showers are pretty uncomfortable with shower head mounted on wall and rather low (hubby and I both had to arch backwards to get hair under the stream of water). Overall very lovely but bathrooms were a let-down for a luxury resort.
Stayed 4 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very lovely resort if you are looking for peace and quiet near the beach. Stunning views from the whole resort.
Stayed 1 night in Jun 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was supposed to be our Auckland escape over queens birthday weekend. The property is advertised as a "Resort" and we got trapped in thinking it is a nice place. Reality is that it is below average. Imagine an average motel you'd use to sleep on a long drive, it's about that quality just with a better view. The couch is filthy and old, the apartment very dated, the property not as advertised in images (silly things like there was no bedside lamps just an empty socket bar lying on the ground). There was a wedding on with loud music until late into the night so relaxing in a quite place outside the city was not exactly possible. The cherry on top was that we went there to use the spa and when we wanted to make a spa booking on arrival we were told the spa is closed. Never again!!!
Stayed 2 nights in Jun 2021