At Castaways Resort, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa. All 25 rooms provide conveniences such as microwaves and electric kettles, plus free WiFi and balconies. Other amenities available to guests include hobs, free tea bags/instant coffee and dishwashers.
Castaways Resort offers 25 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Bersantai Day Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
The spa is open daily.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Cashless transactions are available for all charges at the property
Social distancing measures in place
Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
Food and drink
Breakfast available for a fee: NZD 20-40 per person
Things to do
Front desk (limited hours)
Conference centre (646 square feet of space)
Meeting rooms 3
Couples treatment room(s)
Manicures and pedicures
Outdoor treatment areas
Spa open daily
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The front desk is open daily from 8:00 AM - 6:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Staffed front desk
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Breakfast fee: between NZD 20 and NZD 40 per person (approximately)
Credit card charges are subject to a surcharge of 3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Castaways Lodge Lake Puketi
Castaways Lake Puketi
Castaways Resort Lake Puketi
Castaways Resort Hotel
Castaways Resort Lake Puketi
Castaways Resort Hotel Lake Puketi
Frequently asked questions
No, only service animals are welcome at the property.
As of 1 Dec 2021, prices found for a 1-night stay for 2 adults at Castaways Resort on 8 Dec 2021 start from NZ$228, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Self-parking is free at this property.
Check-in is from 2:00 PM - 6:00 PM. After-hours check-in is not available.
Checkout is at 10 AM.
Situated near the beach, this spa hotel is 0.2 mi (0.3 km) from Karioitahi Beach and within 32 miles (52 km) of Pukekohe Park Raceway and Rainbow's End. Westfield Manukau City Shopping Centre is 31.4 mi (50.6 km) away.
Yes, Castaways Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Castaways Resort cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
Lovely resort with an incredible on-site spa and restaurant (food is excellent). Showers are pretty uncomfortable with shower head mounted on wall and rather low (hubby and I both had to arch backwards to get hair under the stream of water). Overall very lovely but bathrooms were a let-down for a luxury resort.
This was supposed to be our Auckland escape over queens birthday weekend. The property is advertised as a "Resort" and we got trapped in thinking it is a nice place. Reality is that it is below average. Imagine an average motel you'd use to sleep on a long drive, it's about that quality just with a better view. The couch is filthy and old, the apartment very dated, the property not as advertised in images (silly things like there was no bedside lamps just an empty socket bar lying on the ground). There was a wedding on with loud music until late into the night so relaxing in a quite place outside the city was not exactly possible. The cherry on top was that we went there to use the spa and when we wanted to make a spa booking on arrival we were told the spa is closed. Never again!!!