- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked old style 1st class service. Only stayed 2 nights. Would have liked longer.
You can change or cancel this stay if plans change. Because flexibility matters.
Located in Edinburgh's New Town neighbourhood, The Balmoral Hotel is in the city centre and near a train station. Princes Street and George Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Princes Street Gardens and Calton Hill. Check out an event or a game at Murrayfield Stadium, and consider making time for Edinburgh Zoo, a top attraction not to be missed.Visit our Edinburgh travel guide
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
This is NOT a 5 star hotel. Architecturally, it is fantastic. The staff give 5-star service. But that is where the 5-star experience ends. Normally, I wouldn’t be as picky as I was with my rating of this hotel, but when a hotel proclaims “5 Star” status, I feel it is important to hold them to such standards. The property is in a beautiful historic building with real significance to Edinburgh. It is conveniently located adjacent to the train station (they are essentially connected), which makes it great for those traveling to Edinburgh by train. It also has many shops and eateries within walking distance. The rooms, however, are small. They are not so small that they couldn’t stick a king size bed in them, though. The small beds come standard. Sure, you can get a larger bed for a premium price. Most 5 star hotels give king size beds as standard. Furthermore, the beds are extremely uncomfortable. If you are sharing a bed, the bed ensures you feel every movement of the other occupant, no matter how slight that movement is. Additionally, the sheets have a crunchy feel to them. There were cracks in the plaster walls. The bathroom would be good, but the grout looked disgustingly dirty. I think it was supposed to be light grey, but the bulk of it was black. The rooms in the interior of the hotel overlook a dated, dingy courtyard that was unkept. I’d say service was 5 star, but room-wise, this hotel is a 3-star at best.