Top Hotels Near 28 de Julio Square in Playa del Carmen from NZ$93

"My husband and I stayed from March 15-20th. We were greeted by Manuel upon check in and helped us to upgrade to El Beso. Our luggage was stored as we arrived before lunch and check in was at 3pm (which we anticipated). He also helped us make a dinner reservation for that evening. We were able to relax by the pool and have lunch while we waited for our room to be ready. Once we got to our room, it was very clean and quite spacious. Our luggage was delivered very quickly with a smile. Our dinner reservation was booked for later in the evening, so we ordered room service on the app. It was easy to order and the food came a lot faster than we expected. We ate at La Locanda (shoutout to servers Mario and Jose for great service!) that night and it was delicious. We also ate dinner at Blue Moon, Margarita (shout out to Michael for great service) and the Steak House (shoutout to Wilbert for great service!) and were happy with all of our meals. The buffet at breakfast and lunch were great options. We always found something we enjoyed. With our El Beso upgrade, we were able to have breakfast at Margarita and enjoyed that a couple of mornings. We ate lunches at Pez Vela (beach restaurant), La Petite Creperie and El Beso Snack and enjoyed all of our meals. We spent most of our days poolside. Shoutout to Lizbeth for keeping our drinks full and to William and Andres on the entertainment team for all the fun and for having games we could play from our chairs! An overall great time!!"

"Limited pool side seating. Poor Wifi."

"Swim up bars were hit and miss, some staff left you sitting there for along time before waiting on you. Shop were under renovation "

"Excellent hotel. Clean and the staff are wonderful. Has a great rooftop with a pool and great music. Was our second time staying there."

"We truly enjoyed our stay at this resort, especiailly the Mexican buffet! We loved the evening shows, truly stunning. Also it was great to have access to 24/7 snack bar. Great to be in nature as well and fun for kids - we didn't even need to go to the indoor playground, but looked fun as well. Great bus access to the city as well."

"Multiple issues throughout the stay including housekeeping missteps, broken tiles in pool, rude"

"Beautiful hotel. Staff are amazing. Food is wonderful. Close to many stores and restaurants. "

"It was perfect. So clean and the staff all excellent. Ocean room was amazing "

"Easy"