Spa Hotels & Resorts in 17th Street Causeway from NZ$307

"From arrival to departure and everything in between, the staff was very friendly and courteous"

"Beach view"

"ocean view, good food , great staff. "

"The lobby, bar and pool area were very nice. The morning breakfast was excellent. Staff was friendly but some of their rules were not like $35 fee to check in before noon even if your room was ready. Shuttle service to cruise lines was excellent but a bit pricey. Some general room maintenance was needed. Leaking AC in one room and another room had a toilet flushing problem and bathroom fan noise issue. Our final room was in good shape though."

"Todo estuvo muy bueno"

"An amazing hotel ruined by poor management. You will be expected to wait after check in for a room you’ve already pre booked for hours. Don’t expect to make your reservations due to the hotels tardiness. We were told after waiting for hours in the lobby with our luggage that a food and drink voucher of $300 would be applied. The operations manager (Heather) was immature and rude to us after sitting in the lobby for hours telling us to go to our room and calm down. We stayed here a couple years ago under a different name, this hotel has gone down hill unfortunately and we will not be back. Remember that voucher? They never applied it and charged me for all the food and drinks, I had to call back and explain everything again even though they told me everything looks fine with payment. Don’t come here, we will not be back again. You will pay for luxury hotel and won’t get that experience. Hot tubs didn’t work one time in our week stay."

"Malo, el servicio mal me entregaron la habitación sucia, me tuvieron que cambiar la habitación no se podía comer nada no no es muy malo muy mal el Hotel muy bonito muy buena muy buena ubicación, hubieron personas que así trataron de qué el servicio fuera un poco mejor para mis vacaciones, como por ejemplo una muchacha que trabajaba en el área de la piscina una muchacha de la recepción, pero de ahí en fuera pésimo la habitación me la entregaron que no había ni siquiera cambiado la sábana de los clientes anteriores. La comida muy mala es muy poco servicio y lo único bueno el desayuno que hay un poquito más de variedad de ahí en fuera más nada que no sea el churrasco y papas frita todo lo demás es comida rápida para entrar al restaurante hay que reservar y no me dejaron reservado. Supuestamente estaba lleno estaba lleno toda la piscina, no sé muy malo y el Carro no hablar del ballet parking. Había una espera de una hora y media para pedir el carro y yo no hago un bebé de cuatro meses no muy bonito el hotel pero"

"My room wasn’t cleaned one day. Requested a cleaning and left for about two hours and no change. Next spoke to front desk again in person and the room was cleaned. Small bathroom area. Sheets were moderately clean. Doors closing in other guest rooms is pretty jarring, very loud. Bar and food were good. Probably would not stay here again."

"The room on picture is not same as what u will get. The room had blank walls and was"