We love this resort it was our 5th visit to the Grand Oasis. The staff are all accommodating and friendly. Very clean, outdoor areas are kept spotless. Beach is wonderful. Buffet could be better but other restaurants are all good. We are already planning our next visit.
Great place to stay if you want easy, clean LARGE unit. Stocked kitchen makes it easy to save and cook meals. Large deck with table and hammocks overlooking the ocean and stairs to the beach isn't too shabby. 2 pools (1 adult and 1 kid) are very nice and there's a quiet, secluded beach right in front of you. Sea turtles nesting all over the beach. Great snorkeling in front of hotel and about a 15 min walk down the beach. Definitely a place to go if you want the "opposite of Cancun" experience.
Jen from seattle, wa
It all started as a dream - Las Villas Akumal- first existed in the imagination of its creator architect Nicolas Hadjopulos- …More
A couple of years ago I stayed at this hotel and had a fine experience. Nothing much, but it was clean and the service was fine. Plus the view from the pool area was worth the prize of admission by itself. I write this since I had the chance to go back this past weekend for a short stay and I was really surprised to see quite a few renovations that were made to the hotel this past year that changed my perception for the better. The owners built a small wooden, non-obtrusive, dock from the beach to about 140 feet into the sea which turns an already great view into an amazing one, specially during sunsets. Should be a great setting for beachside weedings. Also, the rooms were fully renovated as was the staff, so the service, especially from Luis and Efraín really caters to most of your needs. Finally, I cannot say enogh good things about the food service in the restaurant, everything I ordered from the menu was delicious and without delays. As if the above wasn´t enough, there´s a beautiful Cenote right next to Hotel grounds that you can explore and swim in.
The overall presentation is outstanding. Bright happy colorfully clean
decorated rooms. Excellent food and lots to chose from. Beautiful pools and beaches. Friendly staff. A real wonderful environment. We did not want to leave.
We were here for a destination wedding, and it was a relocation due to the hurricane in Los Cabos a month before. Our 1st impression was welcoming. We were greeted with champagne and cooling towels, and by chance, our bride and groom too. We were taken to our room and given a quick run down of the grounds. All of the staff during our entire stay were above and beyond friendly. Food at every restaurant and room service was great. Desserts could use some help, but the food more than made up for the mediocre desserts. Tip your bar staff right away and you will get better drinks during your stay. The rooms that look right at the ocean at the end by the activities pool, listen to music right away in the morning, and the rooms by the sugar reef bar will hear the bass from the party they have going until 2-3 am. The snorkeling reef that you can swim out to is really awesome, and only a few dollars to buy a mouth piece, but the rest of the snorkeling gear is free to rent. The thermostat will turn way down, but the air conditioner can't keep up. The coolest our room could get was 68, but the humidity was so high it felt a lot warmer.
My husband and I traveled on 9/19-9/26 and had an amazing time!!! We were a little nervous about the place because of the comments. The Royal Suites Yucatan by Palladium treated us like ROYALTY. We had top shelf liquor at the Royal section and in our room, we had no children in our area, we got rides to and from places in the resort, we had a restaurant just for Royal people where we ate lobster every night with our meal if we chose, we made reservations to the restaurants all at once time instead of waiting. We would definitely go back and also recommend this resort to many people.
Eve and Roscoe from Florida
The Royal Suites Yucatan is an exclusive section within the facilities of the Grand Palladium Riviera Maya Complex Resorts …More
This was our 8th visit to the Grand Palladium White Sands. We stayed in a suite on the 3rd floor and it was fantastic. We had a great 10 days of relaxation. The services provided by the hotel were awesome. Would highly recommend this resort.