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"Rooms are not very up to date and clean"

"Based on three stars I expected more. It was a touch better than Motels or Inn"

"Loved the breakfast and the free happy hour. "

"The room was clean and nice and big however it appeared everything was under construction. (Lots of noise and construction dust) The elevator was out for maintenance multiple days and after being there for almost a week no towel changes, garbage emptied, or coffee. We did go to the front desk for coffee pods but it was a pain to do every day. Maybe once they get things completed it will be better but not now. The valet staff were wonderful! We actually ended up leaving a day early as it was difficult to work with the construction. "

"Great hotel near Congress Street, one of the main parts of Austin. The staff was amazing & so friendly, always looking to help. I would definitely recommend the Omni Downtown. We had a great stay!"

"I hate to be a pest, but our room was not cleaned on Friday, we called the front desk, and they said they could not do anything and that if we needed fresh towels we had to go pick them up. Also, Sunday morning there was a smoke alarm that went on about 4 or 5 times, and a crazy lady kept banging on a door and screaming very loud which made it difficult to sleep."

"It was an ok stay for just an overnight after a flight. Staff was nice and polite. Airport shuttle service was good. But the facility needs updated and maintained. Put on the 5th floor- no big deal, until the elevator broke and I had to haul luggage downstairs the next morning. And the stairwell had trash in it like someone was living/hanging out there. Kind of scary as a single woman. And j just saw the biggest cockroach in my life. The whole facility also smells really musty, like it recently flooded. Which maybe it did because the lobby had fans set up around it. Bathroom and bedding was clean."

"Such great service at the front seat and bar! We had a great time and hope to be back. Bed was comfortable, room clean, great view!"

"Property was under construction and was only there one night solo for work so didn’t get to check out all amenities but super friendly, helpful staff. Clean and updated rooms, but kind of small if more than more person were to be staying in one room."