Isla Verde Hotels

Overall we enjoyed the hotel and its amenities. Our only problem was that we had a very late flight into San Juan. I called repeatedly to advise them and so they would confirm for late arrival. When we got there, their computers were being updated and they ended up accommodating us in a different type of room and said we would get our requested room later in the day. We never got our originally booked room because they marked us as a no show. Later on they accommodated us in a similar room to our booking and apologized. It still was upsetting to go through such a hassle and still not get exactly what we paid for. Other than that, the staff, food, facilities were all pleasing and we had a good time there. The lobby was exceptionally beautiful and inviting. The grounds were well maintained and clean.

Our family of five, including three teenagers, couldn't have been happier with our stay. The hotel is lovely, and the beach is just beautiful as is the pool area. The staff throughout our stay were friendly and helpful, always ready with advice and a smile. It was such a treat each day to arrive at the beach and have the staff there set us up with towels, lounge chairs and umbrellas, and to have restaurant service there as well. It was a lovely touch to have pitchers of ice water stationed around the pool and beach areas. The water is clear and warm and there were many fish to see snorkeling near the reef. The pool area is spacious and our kids enjoyed playing water volleyball. We had several pleasant lunches in the open air oceanfront restaurant, which offered a nice break from the heat. It was a 15-minute cab ride to get to Old San Juan, and we never had to wait for a cab as the door staff always had several ready and waiting. We can't wait to have the opportunity to go back.

We were supposed to stay one night in this hotel because we were going to take a cruise the next day. My mother got sick on the plane and had to go to the hospital. We stayed in the hospital for 10 hours and knew we were not going on that cruise. Called the hotel and they said no problem we will keep your room for you. The manager Jose Franco and his staff were better than the 5 on this scale. They went above and beyond my expectations and took such good care of us. I would recommend this hotel to everybody. Jose made sure we were comfortable and my mother was taken care of better than anyone could have done. If we were to fly again into San Juan we would stay at this hotel only.

I was there for only one night but it was great i would definitely stay there again for a longer time period .

My room had the best ocean view, I was pleased that it was roomy and the bed was very comfortable. Water pressure was cool, better then most places i have stood in. The staff was very informative and pleasant.

We enjoy everything, this was our best vacation time. Next year we will come back with the whole family.

The hotel and beach are gorgeous. The pool bar and amenities are fabulous. It took about a day to get used to the sound of the planes , but the overall experience made up for that. We visited old San Juan and went to fajardo on a catamaran and went snorkeling I also got a massage on the beach ! I would go back!

Excellent clean hotel with amazing neon lights all over the place - you feel like in the night club. The hotel is easily visible from far far away due to the neon lights from the rooms. The elevator with waterfall inside. The hotel restaurant is exceptional and well known in the city we had amazing tuna tartar there and fish was great. Overall spent a very nice weekend in this hotel (15 min from Airport btw. - so in 3.5 hours and 15 min we were on the beach - coming from Philadelphia)

If you are looking for that authentic, affordable, clean Puerto Rican experience, coral is the spot! With two restaurants on the ground floor, you get the best of what to eat. The hotel is literally a block off of the ocean and right across from a local strip mall which includes a walgreens. :) I'd defy stay here again. Only thing I'd say is... The elevator is a little scary! LOl other then that... It's a great first trip to Puerto Rico type of hotel! Very friendly staff!

It was amazing.... My kids loved it... The breakfast had a variety of food that you can choose different things every day.. The hotel in general make you feel fantastic. ..