"Nice hotel, close to Dubai Mall and Burz Khalifa"
We have no complaints against this hotel. In fact, we think this hotel should be rated much higher than what is generally shown in the reviews. At the Dubai airport, after clearing customs, immigration, and luggage pick-up which took about an hour after our landing, we came out and found the hotel driver who had patiently waited for us with a board with our names. A simple e-mail to the hotel had secured this hassle-free airport transfer arrangement at a reasonable cost (100 dirhams each way per car). The driver was polite, respectful, helpful with the luggage, and made sure that we were comfortable with the ride. The hotel front desk person (Monique) who greeted us with a big smile was a cheerful, charming lady who, on her own, gave us a free room upgrade, putting us in a one- bedroom suite instead of a deluxe room which we had booked. Our accommodation was splendid, with a fair-sized bedroom, a nice bathroom, a large living area with modern furniture, and a very decent kitchen area with a full-size refrigerator, stove, microwave, and coffee making facilities. The entire concierge team at the lobby was always eager to give us any help or guidance that we needed. The concierge desk actually printed for us, free of charge, our airline boarding passes at our departure, a service for which any other hotel would have charged a fee. The breakfast buffet was ample,enough to satisfy a meat-eater or a vegetarian (which my wife happens to be). We will definitely recommend this hotel.
Sam from Pittsburgh