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Sheraton Grand Hotel, Dubai

Hotel Class
5 out of 5

Information

Reviews

4.5 / 5Excellent
1,487 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Dubai World Trade Centre
    12 min walk
  • Popular Location
    Dubai International Convention and Exhibition Centre
    14 min walk
  • Popular Location
    Jumeirah Mosque
    5 min drive
  • Airport
    Dubai (DXB-Dubai Intl.)
    10 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Club Room, 1 King Bed, Business Lounge Access

    Room Amenities

    • Sleeps 2
    More details
  • Club Room, Business Lounge Access

    Room Amenities

    • Sleeps 2
    More details
  • Apartment, 1 Bedroom

    Room Amenities

    • Sleeps 3
    More details
  • Apartment, 2 Bedrooms, City View

    Room Amenities

    • City view
    • Sleeps 5
    More details
  • Apartment, 2 Bedrooms, View (Skyline View)

    Room Amenities

    • City view
    • Sleeps 5
    More details
  • Executive Suite, 1 King Bed, Business Lounge Access, View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Apartment, 3 Bedrooms, View (Skyline View)

    Room Amenities

    • City view
    • Sleeps 7
    More details

About this area

Dubai

In the city centre and near a metro station, Sheraton Grand Hotel, Dubai is in a walkable area with good airport proximity. Jumeirah Mosque and Burj Khalifa are notable landmarks, and some of the area's popular attractions include KidZania and Dubai Aquarium & Underwater Zoo. Looking to enjoy an event or a game? See what's going on at Dubai Tennis Stadium or Al-Maktoum Stadium. Our guests love the hotel's convenience for public transport: World Trade Centre Station is 13 minutes by foot.

Visit our Dubai travel guide

What's nearby

  • Popular Location
    Dubai World Trade Centre - 12 min walk
  • Popular Location
    Dubai International Convention and Exhibition Centre - 14 min walk
  • Popular Location
    BurJuman Mall - 4 min drive
  • Popular Location
    Wafi City Mall - 5 min drive
  • Popular Location
    Jumeirah Mosque - 5 min drive

Getting around

  • World Trade Centre Station - 13 min walk
  • Dubai (DXB-Dubai Intl.) - 14 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering regional cuisine. Serves breakfast, lunch and dinner.
  • Second on-site dining venue – Poolside restaurant.

About this property

Sheraton Grand Hotel, Dubai

Luxury Dubai hotel in Trade Center, near Dubai World Trade Centre
Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 654 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with cable channels. Guests will also find 24-hour room service, minibars and separate bathtubs and showers.
Sheraton Grand Hotel, Dubai offers 654 forms of air-conditioned accommodation with minibars and a safe. 42-inch LCD televisions come with cable channels.
Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Policies

Check-in

Check-in between 3:00 PM - 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 300.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 125 per person (approximately)
  • Rollaway bed fee: AED 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms.

Property is also known as

  • Sheraton Grand Hotel Dubai
  • Sheraton Grand Hotel
  • Sheraton Grand Dubai
  • Sheraton Grand

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free valet parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AED 125 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian

Business services

  • 11 meeting rooms
  • Business centre
  • Conference space (10007 square feet)

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer (on request)
  • Separate bathtub and shower

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board
  • Safe
  • Slippers

Nearby activities

Where to eat

  • On-site dining venue – Restaurant offering regional cuisine. Serves breakfast, lunch and dinner.
  • Second on-site dining venue – Poolside restaurant.

Frequently asked questions

4.5

Excellent

5 - Excellent
952
4 - Good
404
3 - Okay
70
2 - Mediocre
30
1 - Poor
31
4.6
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Hotel is clean n well maintained... but we were surprised to see window glass were so dirty from outside that we couldn't enjoy the city view.

Stayed 6 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is fantastic with excellent hotel services. The masseuse called Lima from Thailand is the best! I will definitely visit again.

Stayed 4 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was super excellent. Couldn’t do enough for us !

Stayed 2 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I couldn’t fault my trip to The Sheraton Grand , the Hotel is great but the staff are better, they couldn’t be more helpful/ professional or friendly.

Stayed 4 nights in Nov. 2019

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Dec. 2019

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