New York Accommodation

An old hotel in a great location added to our New York experience Below average breakfast, should not be sold as something special Great value for money

We stayed in May 2013 in a one-bed suite which consisted of two huge rooms - living room and bedroom plus small bathroom and kitchenette - all spotlessly clean and the bed was really comfortable. We had booked this on a special price from Expedia in January so had great accommodation at comparitively low cost. We were on the 14th floor at the rear so heard no street noise at night and there was very little noise from neighbouring rooms either which I was pleased about. The location was terrific - a short walk from Central Park in direction, Times Square in another, 5th Avenue shops and Bloomingdales on the East side all within a few minutes walk. The Morton Williams supermarket across the road was terrific and we went to Angelo's Pizzeria next door three times - I really liked their food and it was so handy after spending all day sightseeing.

I had a horrible WAY TOO LONG experience getting into the city and the kind desk clerk took pity on me and found me a room even though it was before check in. I had a lovely continental breakfast the next day. All were helpful and friendly and the room was very nice. The bed was comfie. All it lacked was the extra sheet on top of the blanket that I love to have. I could have asked but was too tired to deal with it late at night. The location was great for me who loves to be in the theatre district.

My family stayed in the hotel twice. The hotel is located in proximity to the Got Island, had all appliances we needed (fridge, microwave, coffee maker). We also enjoyed meal in the hotel restaurant. Overall, rooms were clean, personnel was friendly. We definitely chose this hotel for next trip.

we stayed at this htel onenight and enjoyed it very much> Hope ro make it a 3 night stay next year.Hotel is located 4 blocks from where we had to be. The Denny;s located attatched to it was very good for both dinner and breakfast the next morning.Hope to be there again next year.

The staff went out of their way to make our stay the best. The boiler went out and we did mot have heat - they gave us an upgraded suite, comped our meals and provided us with room service.

very impressed, we can't believe how inexpensive it was for a very nice hotel

The Hyatt is a nice hotel and the quality of the staff was excellent. There is a lot going on at the hotel but the service staff seem to really care about helping out the customers. Check in was easy to do and they have self servicing kiosks which speed up the check in time. The pool kind of sucked it was freezing for an indoor pool and very small, also the pool bottom was made of glass so it was insanely slippery. Also they don't have any parking so you have to pay $15 to park across the street overnight. Or $20 for valet service for them to drive your car across the street for you. I personally don't like other people driving my car so I did it myself but you think for how expensive the rooms are they could have their own parking lot with the price included. However overall experience was a plus and the staff are the #1 reason.