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Overview of Grand Hyatt New York

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Featured image
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Grand Hyatt New York

4 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationTimes Square12 min walk
    Popular LocationEmpire State Building15 min walk
    Popular LocationBroadway15 min walk
    AirportNew York, NY (LGA-LaGuardia)22 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Sun., Mar. 22 2020 - Wed., Jun. 30 2021.

Premium Suite, 1 Bedroom

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

3.9/5 guest room rating
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

4.3/5 guest room rating
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, Corner

No guest room rating
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

3.7/5 guest room rating
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed

3.9/5 guest room rating
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

4/5 guest room rating
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

4.1/5 guest room rating
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible, Bathtub

4.2/5 guest room rating
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Grand Suite, City View

  • 56 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite

  • 130 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

4/5 guest room rating
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

3.9/5 guest room rating
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Luxury Suite, 2 Bedrooms, City View

  • 84 sq m
  • City view
  • Sleeps 9
  • 1 King Bed and 3 Double Beds

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed

About this area

New York

Located in Midtown neighbourhood, Grand Hyatt New York is connected to a shopping centre. Chrysler Building and Grand Central Terminal are notable landmarks, and some of the area's popular attractions include Madame Tussauds Wax Museum and Central Park Zoo. American Museum of Natural History and Chelsea Piers are not to be missed. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Grand Central Terminal - 2 min walk
  • Bryant Park - 10 min walk
  • Times Square - 12 min walk
  • Empire State Building - 15 min walk
  • Broadway - 15 min walk

Getting around

  • Grand Central - 42 St. Station - 6 min walk
  • 5 Av Station (W. 42nd St.) - 9 min walk
  • LaGuardia Airport (LGA) - 19 min drive

Restaurants

  • New York Central — 1 min walk
  • Peter Dillon's - 3 min walk
  • Momosan Ramen & Sake - 3 min walk
  • Sinigual - 3 min walk
  • Scotty's Diner - 3 min walk

About this property

Grand Hyatt New York

Romantic hotel connected to a shopping centre in New York with restaurant
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a 24-hour business centre are on-site. All 1298 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include iPod docks and fridges.
Grand Hyatt New York offers 1298 forms of accommodation with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 50-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, designer toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 80 per night)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 14.00-50.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Shopping
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (18370 square feet of space)
  • Meeting rooms 26

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in from 4 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

This property is closed from 22 March 2020 to 30 June 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 40.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee (September 01 – June 30): USD 34.43 per accommodation, per night
The resort fee includes:
  • Newspaper
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 14.00 and USD 50.00 per person (approximately)
  • Valet parking fee: USD 80 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York Hotel
Grand Hyatt New York New York
Grand Hyatt New York Hotel New York

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 1103 out of 2982 reviews
5 - Excellent 37%
Rating 4 - Good. 1004 out of 2982 reviews
4 - Good 34%
Rating 3 - Okay. 465 out of 2982 reviews
3 - Okay 16%
Rating 2 - Poor. 258 out of 2982 reviews
2 - Poor 9%
Rating 1 - Terrible. 152 out of 2982 reviews
1 - Terrible 5%

4.0/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Stayed 7 nights in Sep 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and attentive with easy access to the Metro. We stayed during Xmas Vacation and had a wonderful time.
Stayed 3 nights in Dec 2019

1/5 Terrible

Stayed 3 nights in Mar 2020

5/5 Excellent

Stayed 3 nights in Mar 2020

1/5 Terrible

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Showers would not drain and we found black mold growing on the bathroom walls. The staff and management were very understanding and helpful, but the conditions of the room were just completely unacceptable for that price and location of an NYC hotel
Stayed 2 nights in Mar 2020