St. Louis 4 Star Hotels

I travel to St Louis about once a month on business and after trying most of the downtown hotels have settled on the Westin as one of the best. The rooms are quiet and comfortable and one of the best thing are the deep soaker bathtubs and rain showers. However, my last two stays the hotel has had trouble with hot water. My last stay, I thought it was just me, because I just couldn't seem to get the water hot enough. Even turned up to full, the water was warm but not hot. I complained on that trip but didn't see a change in the temperature after my complaint. I figured I must be imagining it. This trip, I got back to my room after a workout and there was NO hot water at all. The front desk staff acknowledged there was a problem and that engineering would have it fixed in five or 10 minutes. I waited 30 and eventually went to dinner still sweaty. When I returned, the water was again warm, but not hot. The next morning, when I showered, the water started out warm and only warmed up to hot enough that I had to turn it off the full hot setting after five minutes of showering. The same thing happened the following morning. When I mentioned this to the front desk staff, I got an obligatory "sorry," even after they saw that I was a Starwood member and frequently stayer. I am planning to complain to the hotel directly. I hope they get this fixed.

We went to the Home Show and did not have to walk outside in the weather. We enjoyed the hotel and the casino.

This is a nice hotel with a very pleasant staff and ambience. The fitness room is particularly nice as hotel fitness rooms go. There is a Starbucks in the lobby for coffee. The brewhouse restaurant was mediocre at best so far as the food was concerned. The hotel is a stone's throw from the arch and close to the ballpark.

Room great! Food superb. Staff outstanding. Atmosphere you need to book a room and stay here to believe it !

was in st Louis to visit friends hotel location and amenities are outstanding very nice will stay here again when in st Louis in may

Checked in Sunday 3/1/15 because it was my birthday. Got a room with a fantastic view both night and day. I got a chance to use your gym as well. The entire time, the staff was friendly and courteous especially Quinn and LaDonna. I would stay again and recommend your facility. Thank you so much.

Beautiful rooms at a reasonable price. Only 6 miles from the St. Louis airport, but a world apart. Worth a cab ride if you have to stay overnight near the airport.

Floor plan a little confusing but the place was very interesting and historic.

We had a wonderful stay at the Majestic. The hotel staff was amazing and our room was very nice. It was the perfection location for walking all over downtown St Louis. We would definitely stay there again!

Great overall experience! Good food, great staff, fun house band!