Yucatan Peninsula Romantic Holidays

Great resort. Super clean and friendly staff

I didn’t like the ongoing construction they had maybe a notice would’ve went a long way informing us that there would be construction going on but other then that everything was amazing especially the entertainment shows they had during the nighttime.

We have an amazing time, the hotel, the staff and the service were excellent.

pool was very nice, staff was very respectful, beach was very clean. Food was excellent and a lot of vegan/vegetarian options. They could add some stuff in the kids play area which would be a welcome addition.

I’ve been a longtime fan of the Excellence brand, visiting Finest Playa Mujeres in 2015 and Excellence Punta Cana in 2019. While Excellence Riviera Cancun still delivers a beautiful experience, I’ve noticed a few changes over the years. The drink selection has definitely gone down compared to previous stays fewer premium options than before. The food quality is also a bit inconsistent now; some dishes are great, others just okay, whereas before it was consistently excellent across the board. That said, the service remains phenomenal. Every staff member I encountered was friendly, attentive, and practically fluent in English though that did lead to being profiled a few times as someone who couldn’t speak Spanish. The resort itself is stunning, with top-notch amenities and a relaxing “lazy river” pool that winds around the spa area. Overall, it’s still a wonderful place to unwind, but I hope Excellence brings back some of the quality and variety that once made them truly stand out.

Property is in rough shape. Needs work. Showing its age. But we overlooked that because the staff are incredible. The food is amazing. We had the best time. So relaxing.

pool was very nice, staff was very respectful, beach was very clean. Food was excellent and a lot of vegan/vegetarian options. They could add some stuff in the kids play area which would be a welcome addition.

I’ve been a longtime fan of the Excellence brand, visiting Finest Playa Mujeres in 2015 and Excellence Punta Cana in 2019. While Excellence Riviera Cancun still delivers a beautiful experience, I’ve noticed a few changes over the years. The drink selection has definitely gone down compared to previous stays fewer premium options than before. The food quality is also a bit inconsistent now; some dishes are great, others just okay, whereas before it was consistently excellent across the board. That said, the service remains phenomenal. Every staff member I encountered was friendly, attentive, and practically fluent in English though that did lead to being profiled a few times as someone who couldn’t speak Spanish. The resort itself is stunning, with top-notch amenities and a relaxing “lazy river” pool that winds around the spa area. Overall, it’s still a wonderful place to unwind, but I hope Excellence brings back some of the quality and variety that once made them truly stand out.