Yucatan Peninsula Kid friendly Holidays

Property looks older in person compared to the photos. Pools look old and fairly clean. One pool was drained. Food was not great and expensive. The big thatched roof restaurant was closed the whole time we were there. We didn’t do the all inclusive cause we don’t consume much alcohol if any. But the rooms look like they may have been updated and A/C was good. No complaints on the room itself.

Overall our experience at Wyndham Grand Cancun was excellent. Reading some of the reviews we were worried that we booked the wrong hotel to stay in. The staff was excellent and the food was really good. The beach did not have a lot of sargassum and was really nice. Yes the property is dated and does need some visual updates but I'm not here for the aesthetics. AC kept up and we slept nice and cool. My family enjoyed there stay and would recommend it.

All the staff were great! We had no complaints. We had a great quiet experience.

All staff are very nice，everything was great.it’s just that there’s room door has a problem, every time we can not open the room door, when we change the room key, sometimes can open, sometime can’t open, so we need to change the key again and again.

Beach and pool was amazing! The rooms were very clean but very noisy! We were on first floor and heard all activities from the lobby. Music people cheering .

Hotel is lovely and room was massive.

when they clean room they did not replace new towel, coffee pods, drinks in fridge...

The resort was very nice. It does need a little upkeep in spots but overall a 4/5. For the most part, the staff were friendly and helpful. We did have an experience at checkout that left us feeling discriminated against, however, it was one staff member. Otherwise a definite 4/5 stay overall.