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Moon Palace Nizuc - All inclusive

4.5 star property
Beachfront property with 6 restaurants and 3 outdoor pools

Choose dates to view prices

Moon Palace Nizuc offers a 27-hole golf course and AWE Spa for renewal. Enjoy breakfast buffets and swim-up bars at this all-inclusive resort. Guests love the comfy sun loungers and helpful staff, enhancing the experience.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
The current price is NZ$812
includes taxes & fees
18 Nov - 19 Nov

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Deluxe Garden View - Kids & Teens Free

1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Deluxe Garden View - Kids & Teens Free

8.8 out of 10
Excellent
(53 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

8.6 out of 10
Excellent
(17 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front - King Size Bed

1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Honeymoon Suite Ocean Front - King Size Bed

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean Front - Kids & Teens Free

View from room

Superior Deluxe Ocean Front - Kids & Teens Free

8.8 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 90 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the area

Map
Carretera Cancun-Chetumal Km. 340, Riviera Maya, Cancun, QROO, 77500

What's nearby

  • Moon Palace Golf Club - 16 min walk - 1.4 km
  • Riviera Cancun Golf Resort - 8 min drive - 3.9 km
  • Xoximilco - 10 min drive - 5.6 km
  • El Rey Ruins - 39 min drive - 15.5 km
  • Delfines Beach - 41 min drive - 15.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬18 min walk
  • ‪Lobby Bar - ‬2 min walk
  • ‪Copal - ‬18 min drive
  • ‪At Kita - ‬18 min drive
  • ‪Black Iron - ‬18 min drive

About this property

Moon Palace Nizuc - All inclusive

Luxury all-inclusive property near Moon Palace Golf Club
Located close to Riviera Cancun Golf Resort, Moon Palace Nizuc - All inclusive provides a free breakfast buffet, a golf course and a swim-up bar. Get out on the links at this property and enjoy amenities such as a driving range, golf lessons and a golf clubhouse. Indulge in a manicure/pedicure, a body scrub and aromatherapy at AWE Spa, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mexican cuisine. Yoga classes are offered at the gym; other things to do include basketball. Free in-room WiFi is available to all guests, along with a poolside bar and a free daily manager's reception.
Additional perks include:
  • 3 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • 2 outdoor tennis courts, a round-trip airport shuttle (surcharge) and an electric car charging station
  • Babysitting (surcharge), a banquet hall and golf cart on-site
  • Guest reviews give top marks for the helpful staff
Room features
All 709 rooms offer comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as premium bedding and laptop-compatible safes.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, separate baths/showers and free toiletries
  • 47-inch Smart TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, balconies and childcare services

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Caporales
  • Carvao
  • Manglar
  • Palapa Pelícanos
  • Sweet & Coffee

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 36 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 34 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (return)
  • Airport shuttle fee per child: USD 26 (return), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 005-007-000963/2025

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Moon Palace Nizuc All Inclusive All-inclusive property Cancun
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Moon Palace Nizuc All Inclusive All-inclusive property
Moon Palace Nizuc All Inclusive
All-inclusive property Moon Palace Nizuc - All Inclusive
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Moon Palace Nizuc - All Inclusive Cancun
Moon Palace Nizuc All Inclusive All-inclusive property
Moon Palace Nizuc All Inclusive
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Moon Palace Nizuc - All inclusive All-inclusive property
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Frequently asked questions

Does Moon Palace Nizuc - All inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Moon Palace Nizuc - All inclusive?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Moon Palace Nizuc - All inclusive on 18 Nov 2025 start from NZ$811.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moon Palace Nizuc - All inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Moon Palace Nizuc - All inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Moon Palace Nizuc - All inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Moon Palace Nizuc - All inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Moon Palace Nizuc - All inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Moon Palace Nizuc - All inclusive?

Yes, the property is all-inclusive.

Where is Moon Palace Nizuc - All inclusive located?

This Cancun property is on the beach, 1 mi (1.6 km) from Moon Palace Golf Club, and within 12 mi (20 km) of Riviera Cancun Golf Resort and Delfines Beach. Maya Museum of Cancun and El Rey Ruins are also within 16 mi (25 km).

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Reviews

Moon Palace Nizuc - All inclusive Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 630 out of 1009 reviews
Rating 8 - Good. 206 out of 1009 reviews
Rating 6 - Okay. 84 out of 1009 reviews
Rating 4 - Poor. 43 out of 1009 reviews
Rating 2 - Terrible. 46 out of 1009 reviews

Reviews

10/10 Excellent

JULIA C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Perfect for our family!
Stayed 7 nights in Oct 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and yhe staff was extra friendly. The only thing we didn't like was the beach, the beach smells like sewage and the water was as brown as can be.
Stayed 3 nights in Oct 2025

8/10 Good

Seoyeong

Liked: Cleanliness, amenities, property conditions & facilities
The cleanness of the room, amenities and the staffs were all great. The ocean view was beautiful, the facilities and everything was amazing too. The only thing is that the room service takes forever to come (the food), and I would suggest eating at the restaurants rather than ordering room service for the taste as well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to come back, AMAZING
Stayed 4 nights in May 2025

10/10 Excellent

Kaarthikeyan

We had a Pleasent stay and food was amazing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time at the moon palace would definitely come back. Staff was extremely nice and welcoming.
Stayed 5 nights in Aug 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacations on Nizuc!
Stayed 4 nights in Jun 2025

8/10 Good

tajuddin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean and friendly staff. We enjoyed the trip
Stayed 3 nights in Jul 2025

10/10 Excellent

Tetyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, not far from pool, dining and resort transportation. Quite, clean.
Stayed 6 nights in Aug 2025

10/10 Excellent

Grasiele Soares Sodre De

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very very friendly
Stayed 6 nights in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service every where around the resort, I would like to highlight three employees in Caporales restaurant, their names are:
Stayed 6 nights in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome
Stayed 5 nights in Jul 2025

10/10 Excellent

Nthazana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hot tab
Stayed 4 nights in Sep 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 3 nights in Aug 2025

8/10 Good

Tina Song

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good services.
Stayed 6 nights in Jul 2025

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2025

8/10 Good

Celwin Narvaez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a lot of marketing from the staff before you enjoy you vacation
Stayed 4 nights in Jul 2025

10/10 Excellent

SILVIYA

Liked: Cleanliness, staff & service, amenities
Great
Stayed 6 nights in Jul 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent dining options and a very service-oriented staff. Distances between pools, restaurants, and rooms are considerable, so be prepared to walk or use carts for transfers.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing environment
Stayed 7 nights in Jun 2025

6/10 Okay

MHD YASSER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very kids friendly with so much to do, the food was really bad
Stayed 2 nights in Jun 2025

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
great facilities, great service, 3 hotels to jump to next to each other,the only complain,is we were unable to go in the beach,too much seaweed
Stayed 4 nights in Jun 2025

10/10 Excellent

Hernany Gutierrez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many things to do pool slide food options
Stayed 5 nights in Jun 2025

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best vacation ever.
Stayed 2 nights in Dec 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
We were able to use the sunrise amenities which was convenient since our family was there and we were in the music. We sat through a presentation at the grand which we were told that us how we would find more out about our 3 nights in punta Cana. You only get the 3 nights if you purchase 3 or more nights and they want u to do it right now. We were given day passes to the Grand for attending. The water park looked dirty especially the lazy river and the wave pool. I just was not impressed overall for the price.
Stayed 5 nights in Sep 2025