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"The room was well cleaned, the beds very comfortable except for the extra beds on the floor. If you’re not used to sleep on a futon mattress on the floor, you will find it very hard. The staff was nice. They delivered dinner and breakfast in our room as they were doing renovations in the restaurant area. Dinner was nice, but for breakfast, we would have wished for a little more fruits, omelet and some kinds of croissant or patisserie. We were woken up at 6am by a loud music. We wondered if it was from the next door hotel room or if it was a kind of “hotel alarm” to wake up the staff. The walls are thin so you can hear easily what is going on outside. Thankfully, except for this music in the morning, the area was quiet at night so we slept well. "

"It's a beautiful resort and the offer of public and private onsen was excellent. It's great for value. We had two meals and we were too full to finish everything. The staff are friendly and helpful. "

"Wonderful staff and food and peaceful."

"Helpful and friendly staff. Good bento box and breakfast. Very close to train station "

"Very good and excellent service "

"Idyllic retreat minutes away from bustling Yufuin street"

"Nice onsen ryokan, traditional facility, great experience. Very good service and wonderful staff. A room with private onsen bath is a must!"

"Staff was friendly and went above and beyond. The private baths were nice and a good way to relax and unwind. The free shuttle from Yufuin station was convenient. The food was great - lots of variety to try. I liked the Kabosu cocktail - highly recommend as an add-on. "

"The staff was really friendly and welcoming and overall the place is cosy. It is in a quieter area of the town but still feels safe. "