Occidental in Yucatan Peninsula from NZ$389

"Food was mediocre. Hotel staff was very attentive. Room was cleaned and maintained. "

"Yes"

"I recently stayed at the Grand Palladium Kantenah Resort & Spa All Inclusive in Mexico, and it was truly an incredible experience from start to finish! The resort is absolutely stunning — surrounded by lush tropical gardens, pristine beaches, and beautiful pools. Every corner feels like paradise. The staff were beyond amazing — warm, welcoming, and always ready to help with a smile. The service throughout the resort was top-notch, whether at the front desk, restaurants, or poolside bars. The food and drinks were fantastic! There were so many options, from delicious buffets to à la carte restaurants with international cuisine. Everything was fresh and flavorful, and the cocktails were perfectly mixed. The villas where I stayed were spacious, clean, and comfortable, with all the amenities you could ask for. I especially loved the attention to detail — the housekeeping team kept everything immaculate. The beach and pool areas were perfect for relaxing, and there was always something to do — from snorkeling and kayaking to live shows and entertainment in the evenings. The spa was also an amazing highlight — peaceful, rejuvenating, and a great way to unwind. Overall, I can’t recommend this resort enough! It’s the perfect destination for couples, families, or anyone looking for a mix of relaxation, adventure, and luxury. I’m already dreaming about my next visit!"

"All Staff are wonderful and friendly. pool water is warm and comfortable, restaurant food are good. Room cleaning really surprised for make tidy for my room, it clean twin everyday."

"Very good experience. the rooms were so clean. front desk was available 24*7. Everything was available "

"Itamar, maxilliano, Luis, Josias, Christina, Veronica and everyone else I had the pleasure of being served by were all excellent and I’m very impressed with the quality of service I received at this resort thank you again"

"Amazing facility. Friendly and welcoming staff!Always there to make your visit memorable. Reneta, the hotel manager went above and beyond to help me when I needed immediate hospital care! I loved her humanity and willingness to help others! That continued even after my return to the hotel in my diminished capacity. I’m indebted to her kindness and the loveliness of the entire staff! Thank you! Brian Pearson "

"We had an amazing stay at Hyatt Vivid Playa del Carmen. The rooms were amazing and clean. The in suite jacuzzi was my favorite. The food was incredible. My favorites were Rincon Mexicano (tacos and flan!), Asiana, Dolma (chicken parm and crème brûlée) and Spice! If you go to Spice, look for Miguel! He was really awesome! Would definitely recommend Hyatt vivid to friends and family! I will visit again! "

"Great adult place. Amazing fun. Great staff. Good food. Carlos at flame is amazing server. Takes care of their guests. The staff actualy remember you your not just a number. Cons....the ketchup sucks"