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The Grand, York

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Historic elegance in vibrant York

Amidst the vibrant atmosphere of York, this grand hotel exudes classic elegance with its opulent architecture and historic charm. Delight in spacious, luxurious rooms, rejuvenating spa facilities, and delectable dining at The Rise, all within steps of the city's top attractions.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$402
includes taxes & fees
7 June - 8 June

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About this property

The Grand, York

  • Luxury hotel near York Minster
  • Shambles is located near The Grand, York, which provides a rooftop terrace, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a body wrap or a hot stone massage. Make sure that you enjoy breakfast and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and conference space.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Full breakfast (surcharge), free bike hire and valet parking (surcharge)
    • Express check-out, a banquet hall and a front desk safe
    • Coffee/tea in reception, smoke-free property and a porter/bellboy
    • Guest reviews give top marks for the central location, helpful staff and first-rate property condition
  • Room features
  • All 207 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding and Egyptian cotton sheets
    • Bathrooms with showers and free toiletries
    • 32-inch LCD TVs with premium channels
    • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • The property is a member of Preferred Hotels & Resorts.

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The price is NZ$201
includes taxes & fees
7 June - 8 June
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 40.0 per night.

Cots (infant beds) are available for GBP 15.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 30 for adults and from GBP 20 for children
  • Valet parking fee: GBP 49.50 per night
  • Nearby parking fee: GBP 40 per night (328 ft away)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 40.0 per night
  • Pool fee: GBP 45 per person per night
  • Spa fee: GBP 45 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Grand, York have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at The Grand, York?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Grand, York on 7 Jun 2026 start from NZ$402, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Grand, York pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Grand, York?

Valet parking is available for GBP 49.50 per night.

What time is check-in at The Grand, York?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Grand, York?

Checkout is at 11 AM.

Where is The Grand, York located?

Located in Bishophill, this luxury hotel is within a 10-minute walk of Yorkshire Museum Gardens and York Minster. York Central Library and Micklegate Bar are also within 10 minutes. York Station and York (QQY-York Train Station) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 960 out of 1142 reviews
Rating 8 - Good. 125 out of 1142 reviews
Rating 6 - Okay. 41 out of 1142 reviews
Rating 4 - Poor. 11 out of 1142 reviews
Rating 2 - Terrible. 5 out of 1142 reviews

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. Beautiful interiors, warm and wonderful staff.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean room , great service
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Door staff, Concierge and reception very friendly and very helpful. Hotel is indeed grand, quiet from busy York central and very relaxing to stay. Bar 106 is a good place to start
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Angela

Room clean , concierge staff excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eric Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. The rooms were very spacious and the bed was very comfortable. This is definitely a 5 star hotel. The staff was amazing.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and lovely room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, lovely room!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we have stayed in in the UK. First class. Best staff ever.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, excellent service. Great breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John Neil

Liked: Cleanliness, staff & service, amenities
Spotless comfortable room, great breakfast, friendly and helpful staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Service is amazing
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jessica

Lovely hotel, convenient location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Grigor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On-site bar and restaurant very good. Very welcoming and helpful staff. Convenient location : easy walks to tourist sites, train station, shopping, dining, and drinking establishments.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Grand Hotel indeed. The Hotel is very close to York Railway Station and has all the facilities one would expect from a five-star hotel. The rooms are very spacious, clean and modern looking with all aspects of your stay taken care of prior (if required by the staff) The rooms are also serviced daily, which is of a great benefit whilst you are out in the City. The bar areas are also calming and welcoming. Truly a five-star Hotel indeed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Terri-Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff were really helpful. The place itself looks amazing very well kept.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Abi

Liked: Cleanliness, staff & service, amenities
Amazing stay, friendly staff. Plenty of facilities. Had to request voucher that came with VIP access booking but this was no issue
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities
Lovely room, friendly staff, simply excellent.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Only one night but excellent hotel. Spotless, excellent staff, great relaxed vibe!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shawna

Lovely room, town and hotel. Excellent location and enjoyed a wonderful massage.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Excellent room, very friendly and helpful staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, great location, staff super friendly and room was comfy, cosy and quiet
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jack

Liked: Cleanliness, staff & service
Room was excellent, staff very friendly
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel and the door staff are amazing.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
Room was excellent and very clean, staff were very friendly and helpful. Will definitely recommend The Grand to friends and family, and will definitely be staying with you again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff,quality hotel with great food
Stayed 1 night in Sep 2025