Shin Yokohama Prince Hotel

4.0 star property
Central Yokohama hotel connected to a shopping centre, steps from Yokohama Arena

Choose dates to view prices

Photo gallery for Shin Yokohama Prince Hotel

Interior detail
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Lobby
Shin Yokohama Prince Hotel is near Nissan Stadium and Yokohama Arena. Guests can relax at the coffee shop, enjoy Japanese dishes at three on-site restaurants, or browse the hotel's shopping mall. High-speed WiFi and attentive staff make it a great base for exploring.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • 24/7 front desk
The current price is NZ$237
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 44 of 44 rooms

Comfort Single Room 19F

  • Sleeps 2

Sky View Double Room

  • Sleeps 2

Twin Room 2 Sigle Bed 20-31F, Non Smoking

7.8 out of 10
Good
(24 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 17 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Twin Room 2 Sigle Bed 25F, Smoking

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Double Room, 33F and up, Non Smoking

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Double Room, 35F, Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe King Room, Non Smoking, 38-39F (Extra Bed added for 3rd guest)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Murphy Bed

Deluxe King Room, Smoking, 38F (Extra bed added for 3rd guest)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Murphy Bed

Semi Double Room 19F, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

Superior Twin Room, Non Smoking, 36/37F (Extra bed(s) added for 3rd and/or 4th guest)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 41 sq m
  • Bay view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Murphy Beds

Moderate Twin Room, 2 Single Beds, 8-15F, Smoking (Sofa bed added for 3rd guest)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Moderate Twin Room, 2 Single Beds, 9-19F, Non Smoking (Sofa bed added for 3rd guest)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite Room

  • Sleeps 2

Ladies Twin Room

  • Sleeps 2

Superior Twin Room, Smoking, 35F (Extra bed(s) added for 3rd and/or 4th guest)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 41 sq m
  • Bay view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

Sky View Twin Room

  • Sleeps 2

Deluxe King Room with Sealy Bed

  • Sleeps 2

Moderate Single, 10-17F, Single Use, Non Smoking

8.4 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Moderate Single, 15F, Single Use, Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Standard Single, 7·8F, Single Use, Smoking

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Standard Single, 9F, Single Use, Non Smoking

8.2 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Run of House for 1 person, Non Smoking, Check in 5pm out 9am

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Run of House for 2 people, Non Smoking, Check in 5pm out 9am

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Run of House for 1 person,Smoking, Check in 5pm out 9am

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Run of House for 2 people,Smoking, Check in 5pm out 9am

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

(Upgraded) Basic Twin Room Floor 20-31 (Non-Smoking)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 17 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

(Upgraded) High Floor, Standard Double Room, Above Floor 33 (Non-Smoking)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

(Upgraded) High Floor, Sky View Double Room, Floor 36-37 (Non-Smoking)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe King Room - Non-Smoking 38-39F

  • Sleeps 3

Deluxe King Room - Smoking 38F

  • Sleeps 3

Moderate Single Room - Non-Smoking

  • Sleeps 2

Moderate Single Room - Smoking

  • Sleeps 2

Superior Twin Room - Non-Smoking

  • Sleeps 4

Superior Twin Room - Smoking

  • Sleeps 4

Twin Room A - Non-Smoking 20-31F

  • Sleeps 2

Twin Room A - Smoking 25F

  • Sleeps 2

Moderate Twin Room - Non-Smoking 9-19F

  • Sleeps 3

Moderate Twin Room - Smoking 8-15F

  • Sleeps 3

Double Room - Non-Smoking 33F~

  • Sleeps 2

Double Room - Smoking 33F~

  • Sleeps 2

Single Room - Non-Smoking

  • Sleeps 1

Single Room - Smoking

  • Sleeps 2

Sky View Double Room-Smoking

  • Sleeps 2

Ladies Single Room

  • Sleeps 1

You may also like

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
3-4 Shin Yokohama, Kohoku-ku, Yokohama, Kanagawa-ken, 222-8533

What's nearby

  • Yokohama Arena - 3 min walk - 0.3 km
  • Shinyokohama Raumen Museum - 4 min walk - 0.4 km
  • Nissan Stadium - 14 min walk - 1.3 km
  • Anpanman Museum - 14 min drive - 6.5 km
  • Pacifico Yokohama - 15 min drive - 7.5 km

Getting around

  • Shin-Yokohama Station - 4 min walk
  • Kita-shin-yokohama Station - 19 min walk
  • Tokyo (HND-Haneda) - 33 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪舎鈴 - ‬3 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪サイゼリヤ - ‬4 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Shin Yokohama Prince Hotel

Upscale hotel near Yokohama Arena
Located close to Nissan Stadium, Shin Yokohama Prince Hotel provides a corner/local shop, a shopping centre on-site and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, a 24-hour front desk and a banquet hall
  • Multilingual staff, a lift and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 875 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and toilets with electronic bidets
  • 26-inch HDTVs with digital channels
  • Fridges, electric kettles and heating

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,750 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Hagoromo Restaurant
  • Kochel Buffet Restaurant
  • Teppanyaki Dinning
  • Top of Yokohama

Things to do

  • Shopping centre

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 42 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1750 for children
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Prince Safety Commitment (Prince Hotels & Resorts)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shin Yokohama Prince
Shin Yokohama Prince Hotel
Prince Hotel Yokohama
Yokohama Prince Hotel
Shin Prince Hotel
Shin Prince
Shin Yokohama Prince
Shin Yokohama Prince Hotel Hotel
Shin Yokohama Prince Hotel Yokohama
Shin Yokohama Prince Hotel Hotel Yokohama

Frequently asked questions

Is Shin Yokohama Prince Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Shin Yokohama Prince Hotel?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Shin Yokohama Prince Hotel on 9 Nov 2025 start from NZ$236.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shin Yokohama Prince Hotel?

Self-parking is available for JPY 1000 per night.

What time is check-in at Shin Yokohama Prince Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Shin Yokohama Prince Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Shin Yokohama Prince Hotel located?

Located in Shin-Yokohama, this hotel is within 1 mi (2 km) of Yokohama Arena and Nissan Stadium. Anpanman Museum and Tokyo Bay are also within 6 mi (10 km). Shin-Yokohama Station is only a 4-minute walk and Kita-shin-yokohama Station is 19 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Shin Yokohama Prince Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 541 out of 1072 reviews
Rating 8 - Good. 344 out of 1072 reviews
Rating 6 - Okay. 124 out of 1072 reviews
Rating 4 - Poor. 38 out of 1072 reviews
Rating 2 - Terrible. 25 out of 1072 reviews

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel in great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service always at the front desk and great assistance with luggage transfer to another hotel in osaka
Stayed 3 nights in Oct 2025

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful views and staff!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Location

Close to Shin Yokohama station with many shopping and dining options.
Stayed 1 night in May 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice modern hotel. Comfortable bed in a clean room with good amenities.
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!!
Stayed 3 nights in Nov 2024

6/10 Okay

Jerry

Liked: Cleanliness, staff & service
rooms were small and old
Stayed 2 nights in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are traveling with a JR pass it is the perfect hotel. You can be on the Shinkansen in 5 min. From your room. We bounced around all over Japan. It so convenient.
Stayed 5 nights in Jun 2025

10/10 Excellent

Shoji

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Arena and Shinkansen station
Stayed 1 night in Apr 2025

10/10 Excellent

Nerry

Liked: Cleanliness, staff & service
Staff were all very friendly and helpful!
Stayed 3 nights in Oct 2024

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

The hotel is nice and clean. The staff were friendly. The only things I could suggest would be to extend the hours of the restaurant/bar in the main lobby and to add comfortable seating in the main lobby. There is plenty of space to do so.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with shops and close to the train station. Rooms are a bit outdated, that would be my only complaint.
Stayed 4 nights in Oct 2024

10/10 Excellent

Toshikatsu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean all over the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to numerous restaurants and Shin Yokohama station. Beautiful view of the city if you get a room on a high enough floor. I got a room to accomodate 3 people which is sometimes iffy but the room was great. Plenty of space and large enough beds.
Stayed 2 nights in Dec 2024

10/10 Excellent

Byoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Nov 2024

10/10 Excellent

hilda wai yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to JR, conneted to the pepe mall, seven eleven is on the ground floor, room is big.
Stayed 6 nights in Jan 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The lobby is very nice. The room is kind of small but has everything you need except for water. You have to buy water from the 7/11 in the lobby, but it is usually fully stocked & has everything that other 7/11s’ in japan has. Friendly staff, except for a couple of the 7/11 workers if you’re non-native to the area. Shopping center with a big food court is 1 street away
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we have to get on or off the Shinkansen as it is not too far. The variety of dining and shot options also make us want to stay here and it is not as chaotic as in Tokyo city centre or Shinjuku. We prefer this place as it is easily walkable to the shops and dining places we often go to as we know what we're getting. The staff are always friendly by and approachable. We also like the fact that when we request extra pillows they sent them right away. In other hotels, we are asked to come and get the pillow/s ourselves which is not so bad but the service at Prince Hotels are great usually. This is one of our fave hotels. Although our room with double beds was not as spacious as in similarly priced accommodation, we find it cater to our needs very well
Stayed 1 night in Feb 2025

2/10 Terrible

Setsuko

Disliked: Amenities
Very safe and convenient area. Room not cleaned and when requested it was not done on second night stayed. Ended up taking rubbish to reception.
Stayed 2 nights in Sep 2024

8/10 Good

Fangqiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locate in the city center and walk to station in 5 min. The carpet in the hallway need to be cleaned or changed. It looks old and stained. The room is spacious. There is a small scratch in the sink. Some food esp. fruits will not be available if you arrive late that 9:30.
Stayed 3 nights in Dec 2024

6/10 Okay

Takeo

Liked: Cleanliness
Disliked: Property conditions & facilities
枕元にコンセントが無い。あるのはUSBAの充電口、今はUSBCが普通では?
Stayed 1 night in Oct 2025

8/10 Good

Yukinobu

Liked: Cleanliness, property conditions & facilities
朝食付きでは、なかったです。
Stayed 1 night in Oct 2025

8/10 Good

YOUTAROU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一階にコンビニやセブン銀行atmがあり便利
Stayed 1 night in Oct 2025

8/10 Good

JUNPEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの方の対応も気持ちよく、小変更も提案して頂き助かりました。
Stayed 1 night in Oct 2025

8/10 Good

Masami

Liked: Staff & service, amenities, property conditions & facilities
0ヶ月の赤ちゃんを連れての初めてのお泊まり 不安でしたが客室係の方が皆さん親切でいい時間をすごせました 建物は年季が入ってるため色々ありますがリクエストにはちゃんと応じてくださり気持ちよかったです フロントへの電話がつながりにくいのは少しの不安が残りました 荷物をお手伝いいただいたスタッフもとても素晴らしかったです 遺失物の対応も丁寧にしてくださいました また横浜アリーナでのイベントの際は利用させていただきたいです
Stayed 2 nights in Oct 2025