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"The staff are very friendly. The hotel location is close to everything."

"Great and close to airport"

"Hotel was great, rooms were super clean, spacious and modern. Breakfast was amazing every day. Restaurants were all really high quality. Staff went above and beyond, so friendly. "

"Nice, modern rooms in great location."

"Fantastic hotel we’re super friendly and helpful staff. Will absolutely stay there again the next time when we visit Hanoi"

"Lovely hotel central location staff so friendly and helpful"

"Very nice hotel."

"Great hotel. Great location. It even has a small pool that was very refreshing. I can’t recommend this place enough!"

"Good hotel, there are no blackout curtains. Good food, clean room, excellent service"

"Great location, great staff, beautiful decorations."

"Clean facility with restaurant and convenience store on 1st floor. Rooms were clean, well maintained. I specifically asked for a room away from noise sources however was assigned a room right next to staff storage and there was a lot of commotion throughout the day. They definitely dropped the ball on this one. Bathrooms lack exhaust vent so after a shower all the steam has nowhere to go. I've seen bathroom exhaust vents in cheaper/older hotels in Vietnam. Water pressure and temperature were...

"Staff of the hotel very nice, great location."

"Excellent hotel. A short cheap cab ride to everywhere you want to go and welcome peace and quiet upon return. "

"Great staff and location to explore the city."

"this hotel is beautiful. one of the nicest places i’ve stayed in Vietnam"

"Good hotel"

"Would definitely stay here again!"

"The Hotel was really clean the staff were wonderful, friendly and couldn’t do enough."

"I had a truly wonderful stay at JM Marvel Hotel in Hanoi’s Old Quarter. The location was perfect, the room was clean, spacious, and comfortable, and I loved having a little balcony to relax on. The rooftop bar was a great bonus, but what really made my stay special was the staff — they were incredibly friendly, welcoming, and helpful. Highly recommend!"